"This company is a ripotf"

I've had it with this company. They charge you whatever they choose. I was charged more for 10kwh used than I was for 50kwh used. This company is a complete price gouging rip off. Their billing just makes no sense. I am calling Amy Davis of channel 2 news to review my bill and investigate this scam sham
of a company. They steal your hard earned money with no concerns at all

"They lie about your usage for instance…"

They lie about your usage for instance I have no central ac I work 10 to 12 hours shifts, called encore encore says your not even using 2 dollars of energy a day. I yeah I cut off the air that I dnt have just to see n they say I use 7 to 10 dollars a day told the bbb they called me had me good like I first started for only three payments now there back false usage rates that your using.

"⚠️This company is a rip off!"

⚠️This company is a rip off!! I was told I had free nights, that was a lie! I’m at work most of the day and I am paying $12 a day for usage that I’m not using! That is $360 a month in a 2 bedroom apartment! Please do not use them. When you first start with them they will make it seem as if the prices are reasonable but trust me that will increase. I’m paying $360 a month in a 2 bedroom apartment. I work most of the day and my kids are at school. How is it possible paying $360 monthly? Please do not let this company scam you! Look at the reviews!!!!! This is your warning!

"This company is a rip off after paying…"

This company is a rip off after paying the $158 switch hold on my account. I switch to another provider, my balance with zero dollars for about two days and after that, they send me a bill. Tell me a autumn 30 more dollars. It will be a cold day in hell when I pay you guys anymore money and you’re free night is absolute rip off you do not get free nice you set up and the pain when money then you would’ve paid. If you wanna get a free nights you guys are total til off.

"Take your pick"

Take your pick. Customer service? The absolute worst and if you keep your cool through it, and ask for somebody else that can help you further they put negative comments in your notes so nobody will help you. Service. Do not believe your own bill and averages. It was saying my average was 2.15 dollars a day but I am being charged 17. Now at this point I am paying 840 a month for a small house. There is some kind of problem and they will not look at my meter or offer any kind of solution.

"This service was a waste of time and…"

This service was a waste of time and money!! I made a payment over the phone that was taken out of my account and never applied to my balance. Called customer service and waited 48 mins on hold before speaking to a representative about this transaction. The representative was very RUDE (with strong foreign accent) when I asked how the payment was taken out and never applied to my balance!!! I wish I would've done more research about them prior to all this! I had to rush and move and get electricity started so that's why i chose them! Lesson learned and I will NEVER recommend anyone for this provider!!

"Worest rip off!"

Worest rip off!
A worst company to ever switch to. You will regret it with in 10 days of switching. Every time you add money to your account, they take it out $10.00. EFl is contrary to charges to your account. Save yourself! The biggest rip off I've ever signed up for.

"What a rip off!!!!!"

Absolute worst company to ever switch to. Save yourself the head ache and run. The biggest rip off I've ever signed up for.

"This company is trash and a scam"

This company is trash and a scam

"This company is a scam they charged me…"

This company is a scam they charged me $5 for one day when I only use my energy in the time frame of their free night plan and they said I used $1.04 which is fine but then charge me $5 it’s a scam!