"A marble!"

A marble!! Thanks

"Suprisingly quick resolution of audio…"

Suprisingly quick resolution of audio plugin registration during peak holiday time. Amazing deals all of the time and reliable customer support!

"free money"

+ Great bonus for every purchase you make!
+ Big discounts

"Very pleased"

I received a response within an hour of sending the original message / query so very prompt. Also the message was very detailed and assisted me in reaching the solution to my question. Additionally, the tone was very polite and civil. So in conclusion, a very satisfactory response

"Promo Code Issue"

Something weird happened when I made a purchase and I didn't get a discount that I was supposed to get. I simply emailed them and they responded quickly and gave me store credit in the amount of the discount I was supposed have gotten. Since I purchase there all the time, this is completely satisfactory.
Thanks!

"Registration problems, but happy ending"

I had some initial problems registering the product I bought, but luckily the manufacturer was able to register it in the end.

The discount was good, so in the end it made the trouble worthwile, but it took a few days to get response from the manufacturer (I suspect they had a few similar cases in the queue considering it was a season sale) in which time I was already questioning my whole purchase, and thus I cannot give this experience a full rating.

Audio Plugin Deals support responded quickly and offered me the correct advice to approach manufacturer, but they could've given a heads up that there have been similar issues, so it might take some time to get a response. This small action could have improved their rating and left me out of doubt and unease for those next couple of days.

Just as a heads up to others in similar situation, that this site is trustworthy and they sell legit products, but you may face some registration issues with some of their products. Luckily you get a proof of purchase in PDF form, so look it up from your account and approach the manufacturer.

"Highly satisfactory as always"

I bought a couple of times from this company and was satisfied every time.
And also if i needed some support I immediately got it. i think they have the fasted support of the world!

"Excellent customer support and great prices "

I have been a customer of Audio Plugin Deals since before the pandemic and have amassed a huge library of sounds and VSTs. Most purchases go smoothly by simply following the instructions sent with my purchase confirmation. Very rarely, 0.1% of the time, things go wrong and this is where APDs customer support really shines. Their responses are always prompt, courteous, and professional. They have typically resolved my issue within a few minutes (or at the latest by the next morning) of me hitting send on my email. I would highly recommend them to anyone musician or producer looking for high quality name brand VSTs and samples at a discount. Keep up the great work guys...

"Good people to deal with - I'm 100% happy"

I have to say that dealing with Audio Plugin Deals has been a perfect example of great customer service. Good value and deals combined with prompt communication. 100% satisfied.

"They refused to give me a full refund."

I recently ordered one of their plugins that they had in their "Deals" section. Later, I found out that I already purchased that same plugin from them some time ago. I send them an email politely asking them to give me a full refund. In my email, I included screenshots of the two order confirmations that I received via email. However, in response, they told me this.

"Unfortunately, all purchases are final on the APD website, so your order cannot be refunded."

I honestly have no idea what Audio Plugin Deals was thinking. I accidentally ordered the same plugin from them twice and they refused to refund me because "all purchases are final". What's wrong with refunding me for making a simple mistake? It wasn't my fault. Everybody makes mistakes. I believe that Audio Plugin Deals should revise their terms and conditions to add exceptions to their "all purchases are final" rule. I consider this to be bad business practice and this would make people believe that Audio Plugin Deals cares more about making money than satisfying their customers. I don't care if all purchases are final. I want my money back and I believe that I deserve to have my money back.