Getmyboat
Justin Klus
"2022 Yamaha JetBoat - San Diego"
After alot of back and forth with Kevin from San Diego on his 2022 yeamaha Jet Boat, i had agreed to rent it for 4 hours (within the 24 hour window) After two hours, I had realized i booked it over a mandatory football practice (some of you know how that goes). I promptly apologized and asked to reschedule or refund my $430. The owner, Kevin said he completely understood as he has a son in baseball but NEVER actually rescheduled my service NOT did he refund me. I had reached out for almost a week and he said he was doing everything he could which was absolutely nothing. Now he refuses to respond. Basically, i lost $430.00. This is extremely unsat to have these types of owners on this app.
Jane
"Buyer Beware"
I'm sure a lot of people have positive experiences with this app, but it really depends on the quality of the person you're renting with, since the site does not allow written reviews to be posted. I scheduled a rental with someone who had 250 reviews and over 4 stars so I thought I was in good hands. He barely communicated up until the time of departure. Our group arrived at an abandoned house, he did not pick up my calls until he replied via text saying the boat needed to be towed and he was "looking into it". After that the last message he sent was to "go ahead and cancel". When calling GetMyBoat customer service, it would go to a personal voicemail. The call quality is poor and it feels like an unprofessional setup - as other people put it, "bare bones" company.
TFlames
"I guess it’s like airbnb"
I guess it’s like airbnb. You can have one amazing experience and then a dud. Well our 1st is a dud and maybe it’s just the owner we booked a boat with in Lake Tahoe “Mike” his communication was quick and then it went to zero. He just canceled our trip 24hrs before, stating he is booked. Yes he booked with me. Some of these boats are on multiple sites, so I assume some of them take the highest rate. Sucks because we already agreed to his rate and were billed a confirmed. Hoping for a speedy full refund. FYI, same thing happened with “Cody” in Lake Tahoe but on the Boat Setter site. He at least canceled 3 weeks before our vacation.
Both Boatsetter and GetmyBoat had excellent customer service and credited my card. They wanted to give me a credit with Boatsetter and GetMyBoat but I told them no and my card was credited.
Brett T
"I chartered a 4 hour 45 foot boat off…"
I chartered a 4 hour 45 foot boat off Waikiki for 5 hours with Tony Black, who has sailed most of his life. Super fun, safe and the 6 of us loved it! I highly recommend him!
Taylor Tom
"Drunk Captain + Scam"
I booked Camille's Yacht in Austin, TX and she scammed us. Before we got on the boat, they told us that the bathroom does not always work and they apologized for this. The first girl that walked into the bathroom walked out and explained that it didn't work. We never used the bathroom on the boat as a result. The captain apologized and said this happens a lot. Now they are trying to charge us $500 to fix their toilet that already didn't work. In addition to this fraud, the captain was under the influence. He was smoking weed (which is illegal in Texas) , drinking hard liquor, drinking spiked seltzers (twisted Teas - that he packed) and drinking our booze (spiked Topo Chico seltzers). Needless to say, we did not feel safe on the boat. We asked him multiple times if we could go around the lake and he wouldn't take us anywhere. We docked the boat a few feet away from the dock and never left. We had a terrible experience. A complete fraud.
Laura
"GetMyBoat App Is The Best"
My girlfriends and I had an amazing time on Camilla's and Gabriel's (captain) boat. We booked the boat for 5 hours, which was an easy process through the GetMyBoat app. There were so many boat options, all of which were reasonably priced. We went on a girls trip to Miami and the GetMyBoat app took our trip to another level. I will def use this app again.
Lee Anne
"We love GetMyBoat!"
We’ve used GetMyBoat twice now, and have had a great experience both times!! Both boat owners were friendly, prompt, and explained everything thoroughly. It’s super convenient and an affordable way to enjoy the water (cheaper than owning a boat LOL)! Highly recommend!!
Kifanie Fichialos
"5 stars are not enough!!"
First off 5 stars are not enough! I would give GMB 10/10! Their customer service is always top notch! Everyone is always so knowledgeable and always available! They always pay out on time and the process working with GMB is flawless!! THANK YOU SO MUCH FOR EVERYTHING THAT YOU DO! KEEP UP THE AMAZING WORK!!
Consumer
"The process was easy and fast"
The process was easy and fast. Our boat owner and the captain were both responsive and helpful. It was my granddaughter’s first boat ride and she had a great time! The only suggestion I have is the app still needs some testing and changes as using the website from a browser was easier.
Daisy Hermus
"Had a great experience with this…"
Had a great experience with this company everything went smoothly from beginning to end, out captain for the boat was great too. Overall very impressed and will definitely book with them again.
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