My Cat Grass

Animals & Pets
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312 reviews
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Customer Reviews about

My Cat Grass

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5.00/5.00

"Superb !!"

Superb !!! . I ordered at 2pm yesterday and it arrived today. My cat is wondering if it’s his birthday ! Amazing grass and an amazing service. Thank you 🙏

21/02/2025

Karl C

1.00/5.00

"AVOID. Gave me a fly infestation "

Bought a large bed and tray so was not cheap. Had a cat with an upset stomach so needed it asap.

Never received the first delivery. Second delivery finally arrived after waiting a week (don’t deliver weekends).

Had to throw the lot away after 2 weeks as the grass had flies living in it and gave me an infestation. Only wish I threw it away earlier.

Emailed and text them twice to tell them. No response.

The grass is actually very good quality however the experience and customer service was a disgrace. And the price is unjustified.

In response to their reply. Flies were present immediately. It took me a week to realise the source of the problem. It took me 2weeks to cut my losses and throw it all in the bin.

I emailed them twice and texted. No response.

I have also bought cat grass from other place since with no sign or threat of flies etc. At a fraction of the price, quicker delivery and without any attitude.

10/01/2025

Lesley Calder

5.00/5.00

"Love this company"

Love this company, love the products, they care about you and your cats 100%

25/07/2024

Rose

4.00/5.00

"Arrived in good time but instructions…"

Arrived in good time but instructions for sowing seeds not clear enough.

19/07/2024

Iris Allen

5.00/5.00

"Good product"

Our cat loves the grass. Great choice of size and container. Promptly delivery and well packed

19/07/2024

Georgia E

5.00/5.00

"Perfect for my furry friend"

As a long-time customer and first-time reviewer, I am thrilled to share my experience. My cat Enid absolutely adores the cat grass. I usually order the Ready Grown Cat Grass Tray, which never disappoints.

The grass always arrives fresh, healthy, and ready to use. Setting it up is a breeze, making it a convenient and delightful addition to Enid's routine.

20/06/2024

tom noys

5.00/5.00

"Excellent service."

I was kept informed of delivery time/details which was really useful to know.

20/06/2024

Susan Shepherd

5.00/5.00

"A reliable source of good quality grain…"

A reliable source of good quality grain for cat grass.
My cats love it!

17/06/2024

Rac

5.00/5.00

"Great product"

Great product and the new packaging sleeve is appreciated in reducing plastic use. The box arrived, a little soggy at one corner and I noticed there is no “this way up” on the packaging (not that the delivery companies seemed to pay much attention to it when you had it!
It’s interesting that the inserts always say “your cats” so I’m not sure why their names are on the website. As a long standing customer I’m happy not to have them as they go straight into the recycling! Perhaps a QR code either a link to the information for new customers on the next print run of your packaging might reduce your costs and the need for inserts to be produced and recycled?

16/06/2024

Julie

4.00/5.00

"My cat really enjoys chewing on his cat…"

My cat really enjoys chewing on his cat grass. There was a slight mistake made with my latest order but I could not believe how quickly this was turned around. Well done.

14/06/2024
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