"Great service"

Great service. Always an experience. Enjoy working with the team. Particular thanks to Alicja who manages to take raw concepts and enables them to be realised.

"Just the best"

I used Holts to get an engagement ring and couldn’t be happier with the result. The staff were extremely knowledgeable, beyond friendly, and had the ability to make exactly what I had in mind.

"An excellent service"

An excellent service. The staff I met were all friendly and helpful.
The gemologist I consulted with, Jack Cherry, was very knowledgable and patient with me as a complete novice and made the process clear and enjoyable. Jacks advice and recommendations were invaluable, and I am very happy with the quality of the finished engagement ring. I would thoroughly recommend this service to anybody.

"Excellent experience"

Excellent experience, highly recommend. Morsal has been fabulous and close throughout the process from selection of the stone, ring design and modifications, for a totally personalized and enjoyable experience. Final result is astonishing.

"The best quality and service in Hatton Garden"

Holts Gems was a ray of light in what was fast becoming a depressing wedding ring shopping experience. We consulted several shops in Hatton Garden and were either underwhelmed by the quality of what we saw (for extortionate prices) or disappointed by the service. By contrast, Holts Gems stood out for four reasons.

1. The staff are friendly, polite, helpful yet not pushy. In particular, Morsal helped us to design our rings and guided us through the whole process with a patient and enthusiastic manner.

2. The rings are made on site in their workshop and we could see the jewellers at work. We were also told about the process and shown aspects of it, which was interesting and made us feel a part of how the rings were made.

3. The quality of the rings is outstanding. The fit and the finish are simply perfect and incomparable to similar designs in other stores that we saw.

4. They offer a lifetime service of free polishing, cleaning and resizing. This gave us the peace of mind that our rings will be forever maintained as beautiful as the day we picked them up.

We really enjoyed the whole experience of designing our rings with Holts Gems and would unreservedly recommend them to anyone in search of rings.

"Cracking service"

Cracking service! Great job. Fantastic ring. Customer service was also excellent. It was a daunting experience making the most expensive purchase of my life but HOLTs made it pleasurable and easy. Thank you.

"Very good and professional service from…"

Very good and professional service from Emily.
Ring was amazing, we are very happy.

"Great store with great customer service"

Adele was great sales assistant who helped me choose my engagement ring. I absolutely love it and will be back for my wedding band. Great store with great customer service. Highly recommend.

"Really Impressed."

Really Impressed.
Obviously quite a large purchase, but the process was smooth and all staff were really helpful. Would recommend to anyone

"Fantastic service from Jack Cherry"

Fantastic service from Jack Cherry. Incredibly helpful and patient. Helped us design our perfect engagement ring.