"Allen at Allegiant was our hero today"

We found Allen at Allegiant and he was our hero today! We were struggling to get home and Allen saved the day. This was our third cancellation/delay in three days with another major airlines and Allegiant came thru for us.

"Scam"

Scam! I called Southwest Airlines to book a ticket. I found the number online. They even answered Southwest Airlines. It all made sense.
I went ahead and made the reservation and shortly after found two separate bank charges. One for Southwest Airlines and one for Fond Travel LLC.
I immediately called Southwest Airlines - this time I used another number. The Southwest rep saw Fond Travels LLC with their email in the area where my email address was to be. She immediately canceled the ticket, removed the email address, and reissued a new ticket. They also forwarded the scam to their fraud department.

Fond Travels stood by their deceit and did not refund the additional money. They don't realize what they did is break the law, or perhaps do not care.

"Sebastian was able to change our flight…"

Sebastian was able to change our flight tonight. He gave us a good discount. Very appreciate it!
Thank you!

"Avoid at all costs - HORRIBLE COMPANY - SCAMMERS"

Avoid at all costs. I purchased a ticket through one of the giant online travel sites and these guys ran the ticket. I had to change plans and they charged a huge change fee but gave me a travel credit. It is obvious they are now doing everything possible to make sure I don't get to use the credit. In addition, the sales people are unbelievably rude and high pressure.

"MY AGENT DID A GREAT JOB AND WAS VERY…"

MY AGENT DID A GREAT JOB AND WAS VERY HELPFULL.

"Jasperr made my experience great"

Jasperr made my experience great! I had a very complicated situation for travel to Croatia for 9 family members. He was so kind, so patient, and so professional. His attention to detail is impeccable. He worked with me until we got every detail worked out. He said he prides himself on providing excellent service and I saw that in action. What could have been a nightmare turned into a perfect scenario. We are all set to go on a trip of a lifetime. Thank you, Jasperr.

"Great service Agent very helpful and patient He gave…"

Agent very helpful and patient He gave accurate hold time info. Happily explained procedure/policy as pertained to my needs. Friendly yet professional. My goal achieved with his help otherwise would have tried a different airline

"Professional,efficient and straightens…"

Professional,efficient and straightens out a prior problem

5 star

"scammer agency "

this ppl are scammers ! they charged my CC but did not issue ticket ! so i went to airport thinking i ve a ticket ! BUT no this idiots took my money did not issue the ticket ., so i ve to purchase another ticket from another airline and wait 5 hours for next flight to my destination ??!!!
after 3 months they still have not issued refund to my CC . i ve called them 5 times already . and each time they have new excuse . still no refund , SCAMMERS

"Matthew provided excellent customer…"

Matthew provided excellent customer service. He was fabulous - carefully reviewed all details, patiently answered all of my questions and so pleasant. Will reach out to SW for my next travel.