"good products at a very fair price"

good products at a very fair price

"Shock Warehouse helped me choose the…"

Shock Warehouse helped me choose the right shocks and got them mailed out the same day!!

"Great price, average service."

Although I had to email support several times to get an order conformation/invoice and shipping conformation, the struts I ordered were exactly as advertised, and shipped free! Be forewarned that although the live chat states that the reps are online, they never will answer the chat. I waited for 45 minutes once waiting for someone to respond. They also don't ever answer the phone, so if you need help, email them and cross your fingers.

"All good"

All good - selection, shipping, price & value!

"Long Lead Time and Missing Parts Nightmare"

Got the Shocks, but had to wait 3 weeks. Really put the project on hold, when it could have been expressed that it would be a long wait in the first place. I called and emailed many times to receive a reply to my inquiry, finally was emailed tracking info that didn't correspond to my order, but to another set of shocks that I already knew the tracking info. Very frustrating. When I received the products they had been opened and the mounting hardware was missing from the boxes. I called and emailed again to try to get the hardware and redeem the sale. The person I talked to assured me they would have the mounting hardware shipped right away to me from California. After another 2 weeks I called again with no return call, emailed with no answer. I ended up calling Rancho direct and explaining the situation. They sent me the hardware overnight at no charge. All in all, terrible communication on lead time and on problem solving for the customer after the sale.

"Promt,correct"

Promt,correct, best price. Well done.

"Excellent...as expected."

Excellent...as expected.

"2006 Mercedes Benz E320 CDI..."

2006 Mercedes Benz E320 CDI.... Great price fast shipping, Bilstiens HDs front and rear. DIY easy install as described... great ride, recommend to purchasers !!!!!

Paul Florida

"Best prices by far...Saved nearly 50%…"

Best prices by far...Saved nearly 50% as compared to my local parts store!

"Easy to work with"

Easy to work with, fast delivery, and helpful assistance.