"Super professional"

Super professional - very happy with the service

"Dishwasher repair 🤩…"

Doug came out to fix our dishwasher which had a leak according to the code. Doug came out and sorted it out. What a nice guy - tidy and organised - understands the value of customer service. I wouldn’t hesitate to call him out again if any other machine fails. Highly recommended

"Professional and polite"

Contacted Doug as washing machine was making odd noises. He was very professional and polite. He explained the problem and options however what impressed me is that he was not trying to make money out of me. I would definitely recommend him to anyone

"A gem of a company"

We were recommended to East Coast Appliances by a friend and we are so pleased that they did. Our dishwasher suddenly stopped working after 12 years of hard work and Doug came the next day. He is very personable and told us that two main components had failed. It was repairable but probably not worth it. He was not at all pushy and left us to decide what we wanted to do. Because of this we chose to get him to replace it. We found he was also very competitive price wise and took a lot of care and attention when fitting. We will definitely be using this little gem of a company again. Thank you Doug and Hannah.

"Really friendly and good service"

Really friendly and good service
He came to look at my washing machine and gave me honest advice about cost of repair

"Good and friendly service and fixed our…"

Good and friendly service and fixed our range oven first time without any issues. Many thanks

"The company engineer explained what had…"

The company engineer explained what had happened and fixed the washing quickly, cleanly and with no mess, excellent service would recommend to all.

"Oven heating element replaced"

Doug replaced the heating element in my Zanussi oven. He arrived promptly, carried out the repair and left everything clean and tidy. He had previously repaired my dishwasher and so I knew that he was both personable and reliable. I would wholeheartedly recommend East Coast Appliances.

"Disappointed"

Disappointed that immediately upon arrival, the technician said he can't work on the gas hob part of the cooker, only on the electric oven part of the cooker. This was not made clear to me when booking for the service. Now I would have to pay for another call out charge for a gas guy.

Update after reply: Yes, I got an invoice and payment was made to your Lloyds Bank account.

"Excellent job"

Excellent job. Quick, efficient, fixed the appliance and put everything back nice and tidy.

Very impressed.