East Coast Appliances
Clair P
"Prompt, efficient, helpful service"
Our small grill/oven had stopped working, and the seal on the larger oven had broken. I rang East Coast Appliances, got a very prompt response and an appointment for an engineer two days later. He called, assessed what was needed and the following day Doug called to say that one part could be done, one was unavailable at present. We discussed what was best to do, and came to the conclusion to have the seal mended. It was ordered, and completed two days later in time for Christmas. I mentioned to the engineer that we needed to use the company to mend the ice box on our fridge/freezer, he took a look at it and started it working without the need for spare parts or further repair. The service has been excellent, reasonably priced and East Coast Appliances have been very good at communicating with us. I am thoroughly impressed and would use them for any domestic appliance repairs in future.
Lorna Smart
"In built fridge/freezer replaced."
I cannot recommend this company more highly. The service was excellent from start to finish. Doug and his team went the extra mile to replace an in built fridge/freezer for my father. Very professional company.
VC Saver
"Good and efficient service"
Good and efficient service.
Issue solved quickly in regards to my
Washing machine and even helped sort my dishwasher whilst here. Company I’ll keep on my phonebook for any future appliance problems.
Guest
"Highly recommended"
Highly recommended - professional service from start to finish.
Miss Dimoglou
"Excellent customer service and very professional."
I was determined to fix my dishwasher rather than throw it away and buy a new one so, after no luck with AEG / Electrolux (as the appliance is over 12 yrs of age) I found Doug at East Coast Appliances.
Customer service was excellent- he got back to me the same day which is rare these days. He found the part and replaced it within a week.
He was very personable and knowledgeable and fixed the fault really quickly. There were no hidden costs and although the part itself was expensive Doug’s charges were very reasonable. I would definitely recommend and will certainly use again for any appliance problems in the future.
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