"Costumer service was extremely helpful and quick to respond"

I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.

"gen was really nice about my concerns."

gen was really nice about my concerns.

"Beautiful glasses"

Beautiful glasses. I had ordered the wrong pair, but my customer service representative went above and beyond to help me get the correct ones! Excellent service!

"Great customer service"

Quick and easy resolution and the operator was polite and friendly.

"Helped me exchange my eyeglasses when I…"

Helped me exchange my eyeglasses when I messed up my prescription! Thank you Tina!

"very helpful customer service bonnie…"

very helpful customer service bonnie went out of her way to help me and it helped me avoid ordering the wrong pair of glasses

"Good Service and Glasses are stunning"

Ordering was very easy, there was many helpful tips and the quality of my glasses were great. Although they did break within 30 days, they are very stunning and functional for sunny weather. I was able to receive help from Isabelle, her service was great and she was very helpful as well.

"Even though my order came in and had…"

Even though my order came in and had damage to it, i was able to communicate with customer service in a timely manner. They were able to give me a coupon to get a new pair of glasses, so i will be able to get my much needed new pair of glasses

"Awesome Experience"

1. Glasses are of astonishing quality.
2. Shipment is pretty quick, considering they are starting from scratch
3. If there are any issues whatsoever, they are resolved quickly. And I mean quickly.

"Awesome service and quality"

The team is very specific and caring when reviewing your order and prescription. Second time purchasing and definitely not the last!!