"No customer service"

I've just ordered glasses and tried contacting customer service about my prescription and I haven't gotten any response yet.

"Does not care about the customer"

I received a product and want a refund. I immediately started speaking with a customer rep and they are argumentative, rude and unwilling to allow me to return my product for a refund. They are using scare tactics like you will be responsible for shipping, we are based in China so the shipping will be high, and you will not get a full refund, with shipping you would not have any money back. What is the point of forcing a customer to keep a product they are unhappy with??? This was the worst place to purchase from, as they obviously do not care about their customer.

"My Favorite Pair of Glasses"

I absolutely love my glasses I've ordered from Zinff. They are by far the most complimented article I own. I choose to wear them over any other pairs I have. Super comfortable and high quality.

"I love these glasses they’re so light…"

I love these glasses they’re so light weight and love how they look really nice as well

"Best glasses I’ve ever had!"

I have spent so much money with other companies and I couldn’t believe how inexpensive my glasses were with all the add ons. I always reduce my lenses, add blue light filter, and anti glare/anti smudge. I spent About 75 bucks total!!!!! So I bought more. I’m never buying from any other website BUT Zinff! And I always get so many compliments on my frames!

"Definitely Recommend"

I have ordered 3 pairs of glasses from zinff as I love the huge range of stylish frames. So simple - just pop in your prescription details and wait for them to be delivered! You will not be disappointed! I have had so many compliments on all 3 set of frames I have ordered.

thanks so much!!

"Literally the worst return policy ever"

Literally the worst return policy ever. I have bought so many glasses from so many websites and each one always lets me receive a full refund. My problem is that my prescription makes glasses about 100 plus dollars so instead of wasting 100 dollars on a pair I'm not sure I actually like, I buy the frame with no prescription or customizations to try them on. I tried to do the same with this website and they are making it seem like refunds are the worst thing to do. They complain about filling out an RMA form and having to send it to the lab, etc. If it's so hard to accept a return, then don't do them at all! I read the policy and they are telling me something different. If you plan on returning frames on this website I suggest going on firmoo or eyebuydirect.

"Ordered a pair online to try and I was…"

Ordered a pair online to try and I was really impressed. The frames are great quality and the lenses perfect using my prescription. I'd recommend.

"Love my new glasses"

Love my new glasses. Delivery was quick. Website is easy to use. Huge selection. Great prices. I would definitely recommend.

"Tengo 5 pares de espejuelos y unas…"

Tengo 5 pares de espejuelos y unas gafas & son una maravilla✨ de verdad muy buena calidad y servicio