"Always a pleasure!"

Always a pleasure to deal with the team at First 4 Lettings, especially Zoe and Jack, who are always on hand to help! Most definitely a recommended agent in Leicester.

"An unexpectedly good experience!"

My experience with First 4 Letting so far, after more than a year of tenancy, has been simply fabulous.

The management of the agency proved to be wise, open to discuss reasonable requests, flexible (I had the opportunity to discuss the terms of my tenancy agreement) and keen to find solutions to some minor problems I experienced during my tenancy (they even provided a balanced mediation with the landlord). The staff are professional, experienced, courteous and available to meet customer needs.

In addition, First 4 Lettings works with a network of talented tradespeople and skilled technicians who have always turned up promptly whenever a small fix has been needed. The service they provide is timely: I've never had to wait more than 24 hours - and often less than 12 - for a plumber or electrician to come to my door. I have also never been asked for or charged an extra penny for this type of service.

Finally, their customer service (and infrastructure) is highly technological and efficient. However, I have always been able to speak directly to a human being - not a bot! - whenever I needed to.

"they work efficiently"

they work efficiently

"First 4 letting higly recomended!"

First 4 letting has been managing my property for years and I highly recomend them as an expert on their field. They are very professional and respond to any queries I have. Zoe has been really helpful and always responds quickly to any issues and doubts and thanks to that the realtionship with the tenants is really good. I would definitely recommend others to use them

"Excellent support and managing agent"

First 4 Lettings have provided us with an amazing service from day one. They have been able to provide us with insightful knowledge as well as their invaluable experience in ensuring our property is let out to high quality tenants in a relatively short space of time.
In particular, Dechlan Connell has been able to guide us throughout the process as well as ensure our queries are answered in a timely manner. He has been a great addition to the team and look forward to continue working with Dechlan and the wider team for the next few years.

"I reported a problem with my washing…"

I reported a problem with my washing machine not working. The issue took a while to sort out. You do not appreciate how much you need a washing machine until it breaks down. Zoe and Dominka managed to sort this out for me. I know I have a working washing machine and a new fridge. Part of the wait was my fault and need to keep on top of my house keeping. My only issue was I didn't know why I was waiting so long. Sharon explained the issues to me and why it was taking so long to resolve. Communication was better after this. Thank you to Zoe, Dominka and Sharon and also the guy who fixed my washing machine.

"I have been with First 4 Lettings as a…"

I have been with First 4 Lettings as a Landlord from the outset and have always been very impressed with how responsive and customer focused they are whilst always offering real value for money (thank you Mayur).

My most recent experience has been extremely positive whilst working alongside Lewis who has been both efficient and effective with all his interactions with me. Lewis has taken care of all my issues with ease whilst keeping me informed at all stages making it a joy to work with him (thank you Lewis for all your kind support).

"The overall experience was amazing"

The overall experience was amazing! They were really accommodating with us and they made sure that we understood the process the whole way through. We really appreciate them for all their help, especially with Jake! Would definitely recommend

"Excellent service"

Zoe Reay was very quick and efficient with my request to fix my front door handle. She got someone to come and do it as soon as she could (the same day) She responded to me very quickly!

"Excellent team"

Excellent team, really down to earth. Always on the ball and I trust them to get good prices when anything does need doing. There is nothing I can honestly say in 5 plus years that I can think of that I have not liked. Wholeheartedly would recommend them