"This is not my first trip with YMT"

This is not my first trip with YMT. So I Am used to the excellence I Am accustomed to..
BUT, my connection person Bea reconfirmed everything I remember. Thank you for her!

"Sophia was knowledgeable and helpful in…"

Sophia was knowledgeable and helpful in making my reservation for the German Christmas Markets tour

"It was very easy to understand &…"

It was very easy to understand & communicate with Tammy L.

"Very Satisfied in the End"

In the end Austin was very good about seeing everything was done correctly; however there were bumps along the way not due to him. I was dealing with a cancelled trip and was rebooking.

"Sophia very professional"

Sophia very professional

"Agent"

Agent. Cindy flores was very helpful patient and kind

"Be was very helpful and answered all my…"

Be was very helpful and answered all my questions

"Great customer service "

Sophia was great!

"I did the booking by phone and the…"

I did the booking by phone and the waiting time was brief, the representative was polite and effective, and questions were answered adequately and well. I gave a 4-star, not because I had a 20% dissatisfaction of the experience but on principle I don't believe anybody on earth is perfect, only that we all should strive to be near perfect! Dr. E. G. Maderazo

"Tammy is always kind"

Tammy is always kind, helpful and professional. It s a pleasure to work with her