easipetcare

Vet Clinics and Pet Shops
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400 reviews
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Customer Reviews about

easipetcare

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Samantha Rendle

5.00/5.00

"Great service lovely friendly staff"

Great service lovely friendly staff

09/04/2019

Sandi

1.00/5.00

"Easipetcare don't acknowledge negative reviews."

Notice how Easipetcare are quick to reply to their positive reviews on here, (which I believe are written by the staff themselves) negative reviews don't get a reply because they don't wish to acknowledge their incompetence.
I stress again - do not take your pets to Easipetcare. Your beloved pets are far too precious, and deserve better veterinary care. Take them elsewhere. There will be a point in the near future where Easipetcare will be held accountable for their actions. They are only capable of simple procedures like clipping nails, inoculations and worming and de-fleaing. The staff tell lies to cover each other's backs and take your money, but sadly couldn't care less when it comes to your pet's lives!
I wrote a previous review on here - Easipetcare are responsible for the death of my puppy, I cannot afford to sue them, or I would do so. Please heed my warning!

23/02/2019

Anthony Hoggard

5.00/5.00

"Friendly, knowledgeable and reassuring staff."

Friendly, knowledgeable staff-who have been so helpful in helping us, hand rear our abandoned kitten.
I'm self employed and as a result, constantly watching the pennies. Easipetcare (Streatham) is affordable, without compromising on the quality of care.
I feel reassured knowing they are at the end of the phone to answer any worry I might have, no matter how big or how small, without ever feeling that I'm a nuisance.
They appreciate and understand, the love we have for our pet. I can't recommend them highly enough.

19/02/2019

Customermrs carole smith

5.00/5.00

"Reordering medication."

The reception staff are always polite and very helpful.The prescription is always read for collecting when they say

19/02/2019

Karly west

5.00/5.00

"Fantastic deal"

Fantastic deal, really nice vets, clean and welcoming. Would recommend x

19/02/2019

Colin in Gillingham Kent

5.00/5.00

"Great friendly staff who understand pet…"

Great friendly staff who understand pet owners. Vets who are knowledgeable and very good at their job. Who could need more!

12/02/2019

Angela Freeman

1.00/5.00

"Got your reply"

Got your reply. Still unhappy. Service,attitude and unhelpful,disgraceful. MONEY MONEY is what youre about and you can't even get my name right even though its on the letters. Its MISS not MRS. There are no good comments about easipetcare and I'm not surprised.

01/02/2019

Dorota Hat

1.00/5.00

"I’m really disappointed with my visit…"

I’m really disappointed with my visit to easipetcare in Woodley. It was a very unpleasant and dirty place. The waiting room was ok but the ver table was dirty with lots of previous dogs hair on it. Should have been disinfected after each visit as far as I’m concern And to top it up the vet itself was terrible. Really unpleasant and not very helpful at all. Felt like she didn’t want to be there. Answering my basic questions about the injections and about the care in general was a hassle for her. Definitely won’t be coming back.

06/12/2018

Myriam Zinga

1.00/5.00

"Avoid at all cost"

Even when finances are tight as it is often the case nowadays if you love your pet do not take them to easypetcare Streatham. My cat Kiki was given a dose of anti-worming tablet: praziquantel on the 06/07/2018 at the same time as the flee treatment Advocate on the 06/07/2018 at which point she was fit and healthy. Kiki started to be ill the very same night she was given these two products with vomiting, refusing food and being lethargic. I called easypetcare Streatham on the 07/07/2018 to explain what was happening. I was told that it was impossible for the anti-worming tablet to have caused these symptoms. Kiki went back to easypetcare on the 10/07/2018 very ill, we were told that a blood test and radiography was necessary to find out what was the problem at excruciating cost. We were called soon after that diagnostic to be told that in fact Kiki could be given a treatment instead. The treatment was a pill to swallow whereas Kiki would at this point vomit all day long. Kiki was then taken back to the vet even more ill to have blood test and radiography done to no avail. We were ask to take her home after having eaten nothing for almost a week and being by then very weak. Fortunately, we managed to have access to another vet who prescribed an anti-vomiting medication and Kiki started eating and eventually recovered. I am as we talk challenging easypetcare for being the cause of my cat illness as if you look at the side effects of Praziquantel on line it is exactly what Kiki experienced: Vomiting, not eating, being disorientated and lethargic. Especially as these symptoms started a few hours after these drugs being administered it would have been a very odd coincidence that it had not been caused by the treatment given. The practice manager has wrote to me since I have complaint about easypetcare streatham and from her own letter it transpires that easypetcare gave Kiki some anti-worming tablet on the 16/06/2018 and then again on the 06/07/2018. If you look online it is clear that this treatment should be given at 3 months interval whereas easypetcare Streatham administer it a a 3 weeks interval. They insisted to see my cat in order to sell me some anti flee treatment Advocate, the only thing I wanted in the first place. Sadly I have realised their mistake of over prescribing the anti-worming treatment too late as i was trusting them for knowing what they were doing in the first place. Please avoid at all cost.

02/08/2018

Sue varmfield

1.00/5.00

"Absolutely disgusted with them"

Absolutely disgusted with them. Our 11 month old German shepherd has been in pain since January. Xrays etc. Now had 3 diagnosis they don't know. Also scared to go near him (When he is muzzled) what VET is scared of a dog. We will be moving our dogs to a vet that know what they are doing.and can treat properly. Easipet used to be good but all different vets now. Never even checked his temperature this time and he keeps getting high temperature. Absolutely disgusted with their lack of compassion. Just want your money

26/07/2018
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