GoGo Boilers Plumbing and Heating
Andrew Hammond
"Gogo Boilers have gone above and beyond…"
Gogo Boilers have gone above and beyond to help us since we moved into our home, offering trustworthy advice, very friendly service and hassle free installations.
KANDE55
"Thorough Service"
Thorough Service. I have had services on my boilers done before and it amazed me that the engineer could be in and out in 10 minutes. GoGo boilers engineer spends so much longer giving a really thorough service, including offering additional services at the time like cleaning out the filter. This is my second service with them, they have also fitted a new digital remote thermostat time/control. A personal service and so much nicer and more professional than that very large well known gas company. Local firm (which I like to support), very nice people and easy to contact without going through 100 'if you need this press **. You speak to person !!
Neisha Paul
"Steve Bowden at GoGo Boilers was truly…"
Steve Bowden at GoGo Boilers was truly amazing. A very experienced gas engineer who diagnosed the problem straightaway and resolved within 2 hours. He was very professional and easy to get along with. It took our insurers Admiral over 2 weeks to try and resolve and they left our boiler in a worse state after they tried to resolve the problem. I highly recommend GoGo Boilers to fix any boiler problems and they have made our Christmas as we now have a warm home and hot water. Thank you GoGo Boilers!
Helen Burgess
"Excellent "
From customer service to explaining exactly what is economical and efficient for us. This company is exceptional . Workmen great, Richard and Charlie. Clear up after them. Steve’s customer service is great. Thanks to my neighbour for recommending them.
ClaraD
"Very happy with the boiler which was…"
Very happy with the boiler which was installed in my mums house. But was very shocked to see the engineer standing on my mum’s worktop with his heavy boots to access the boiler without putting any protection on the worktop or wearing shoe covers.
Bit happy with price / prompt install especially as close to Christmas.
Renan
"Expensive Service for no result"
The engineer charged me £102 for the service, but he should have informed me that the boiler was old and that he didn't work with that specific branch. It would have been much more customer-focused to provide honest advice and help me save money.
Furthermore, he refused to take responsibility for any potential damage to my kitchen, claiming he needed to cut into the walls. This means I would not only incur costs for the installation but would also have to hire someone else to repair the damage done.
I have spoken to other engineers who confirmed that it is indeed possible to install a new boiler without damaging the kitchen.
Sarah
"Installed new boiler"
Installed new boiler and sorted out our old water tank with no fuss. Very efficient and friendly service - thank you!
Alison Medd
"No response "
I paid for a boiler to be serviced, it has not had a days problem since its installation. A week after the service it malfunctioned and the 'banner' reverted back to the boiler needing a service.
I phoned up to resolve the issue and left details but received no call back or resolution to the problems we were having.
I did however get 3 emails and a letter with a quote for a new boiler!
I now have to get another engineer to fix the problems left by the person who serviced the boiler.
Not the best customer service.
Carly
"We use GoGo Boilers for many of the…"
We use GoGo Boilers for many of the properties that we manage at Irwin Scott for breakdowns, annual gas safety inspections and services and have never had any issues. Communication is good and issues are resolved quickly and efficiently.
Alan Wheble
"Great customer service from a local…"
Great customer service from a local company
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