GoGo Boilers Plumbing and Heating

Builders, Makers and Materials
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241 reviews
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Customer Reviews about

GoGo Boilers Plumbing and Heating

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Michael Allen

5.00/5.00

"Excellent service"

Excellent service - old boiler broke down an engineer came to inspect same day and new boiler installed and up and running two days later.

07/12/2023

S.W. Roeland

5.00/5.00

"Excellent service and very helpful"

Excellent service and very helpful, thank you Dave T 👍

04/12/2023

Ms Clegg

5.00/5.00

"Boiler service"

Boiler service, quick response good service and price.

30/11/2023

Chantal Saunders

5.00/5.00

"Excellent service provided by Gabby who…"

Excellent service provided by Gabby who installed a replacement kitchen tap and levelled up the waste pipe under the sink. I have used GoGo boilers several times as they are local, fairly priced and do an excellent job each time.

25/11/2023

Kerina Gritter

5.00/5.00

"very quick response time"

very quick response time, job done, very tidy, good price.

23/11/2023

Ercan

5.00/5.00

"Me and my mum and niece in last three…"

Me and my mum and niece in last three months had 3 boilers fitted by gogo boilers Steve sorted out great service and price job well done

22/11/2023

mike adams

4.00/5.00

"Update on review 16.11.23"

I cannot believe the reviews are so positive for this company. My experience is that I have wasted two days on this company. Day 1 received a quote from Sharon for a service and Trv replacement. So far so good. Engineer booked in between 12 onwards. I phoned at approx 15.00 and Steve informed me that engineer would be with me in 15 minutes. At 16.00 Sharon






phoned to say that engineer was stuck in Maidstone. So I said not a problem we would book for the next day.
2nd day. I rang at approximately 14.00 and Steve said that the engineer would be with for 16 00 - 17.00. suffice to say he did not arrive. No update, no callback and certainly no customer service. I did ring after 17.00 but as yet no response. Please be aware of the level of the lack of customer service. This has no reflection on the engineers as I never actually got to see one!!!!

Update on review:
Steve rang me to apologise for the lack of service. Partly due to workload on the days. I did explain to Steve that an update would have been appropriate on both days. Steve has now rectified the issue by having Richard and Gabby come around and service my boiler and replace my Trv. Both were professional and courteous. Thank you. We got there in the end .

15/11/2023

Anna Watkins

5.00/5.00

"Friendly service"

Friendly service, very efficient and well organised.

13/11/2023

Hedda Clark

5.00/5.00

"Gabby is Brilliant"

Gabby is Brilliant, so good at what she does. Very happy.

06/11/2023

Vi Chu

5.00/5.00

"Brilliant fast a reliable service - Even for a weekendd"

Previous trades left out boiler not working (last trades took over a month).

Operative Steve came out Saturday afternoon, identified the issue and return within 24hours with the right part and got the boiler correctly running.

01/11/2023
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