"Great service "

Haniele is very helpful
Great service and highly recommended

"DO NOT USE SCAM!"

DO NOT USE SCAM!! TAKE YOUR MONEY DO NO BOOK FLIGHTS

"Beware of this company …"

Booked a flight and paid it straight away. Received confirmation of booking however when we called the airline office at the airport they told me that I only got itinerary and not a ticket. Ruined my holiday and still chasing for refund.
8/8/24 my review has been flagged as fake by uselect , I can provide documents to Trustpilot team if requested.

"Sold us flight tickets Fraudulently "

Sold us flight tickets Fraudulently
My family of 5 booked a flight for the Philippines on May 2024 and paid in full the same day. However, they only issued us itinerary and no e-tickets. Contacted them multiple times and we’re always told that they will email us the tickets before the day ends!
The email address provided in the terms and conditions is non existent, our email bounced back, address couldn’t be found. And the manager refused to talk to us, apparently he doesn’t take calls.
We contacted the airline, they can see our names but with expired booking and no emails or any communication from Uselect, contrary to what they said that they are awaiting reply from the airline.
They tried to deny that Uselect is part of 360 travel group who cleared the money from our account and denied that Mr N M is their company director and that there’s no other way to escalate our complaints, we were told.
Up to the time of this writing (08/07/24) No tickets nor refund issued.

UPDATE AFTER REPLY FROM USELECT dated 8/8/24. Uselect contacted me via the phone on 18/07/24 ( 2 months after we bought our tickets) about above review, they have offered to speed my refund in exchange for either deleting my review or change it to three stars which I have refused, so I am bemused for them to deny this review and label it as fake. I was expecting at least an apology with promise to improve their service.
For Trust pilot team. Please feel free to contact me for any further details, I can provide copy of email confirm payments, screen shots showing ticket still pending after 2 months of purchases, Barclays Bank messages confirm that my claim with them to recover our Money


For trust pilot readers please let me know how to attach photos to my review.

"Great Holiday Booking"

Fantastic service and competitively priced. I would not use any one else for flights and holidays. Would definitely recommend.

"Absolutely rubbish booked a flight to…"

Absolutely rubbish booked a flight to Toronto Canada and they cancelled on me 2 weeks later and I am fighting for my money back never book from them all the good reviews are fake I better be getting money back never booking from here again not happy at all

"Steven went above and beyond to make…"

Steven went above and beyond to make our reservation so smooth and trouble free. I cannot thank him enough for his professionalism. Will be definitely using him again and highly recommend him.

"Toby is a very helpful and professional…"

Toby is a very helpful and professional person, who provided me an excellent service. I will definitely contact him again for my future trip. Thank you, Toby.

"helpful and considerate"

Peter was very helpful and considerate. He follows up every step of our booking process. I could not thank him enough for the assistance he did for us. Will definitely book my flight through him again. Highly recommended.

"Best site for booking a flight."

Best site for booking a flight.
very user friendly