"Lead provided"

Lead provided

"Good so far!"

I have had a few of these types of services and most of them do not deliver much of anything. I have only been with rh company a few months now but I have gotten some quality leads so far. Not all. But as always, these things are a numbers game. Definitely looking forward to receive more! Customer service seems to be on pint. Friendly communicative staff to boot!

"Good communication"

Good communication. Wish they had a CRM system to keep track of the leads.

"IT WAS A DISAPPOINTING EXPERIENCE!"

After working with Growin Estate company for several months, I am confident about two things: 1- They don’t provide QUALIFIED LEADS, as they have committed & 2- They don’t accept responsibility for their sloppy service and don’t REFUND as the contract states.
After a couple of months of working with them, they asked me for a review. I give their customer service five stars and mentioned that their lead quality is not measurable yet. But after six months I can confidently say that this company and its service are unreliable!
After my review, I got many phone calls from other realtors asking me about Growin Estate. So, the company were using me as a bite to rob more agents instead of sending me qualified leads 😉
Anyway, after four months of having unqualified “leads,” I sent them the following email:
“ Hi support team,
The month of May is almost gone, and I had a total 7 “leads” (JUST BUYERS) from your company since Jan. 22nd (my contract with your company). As I have mentioned in my previous emails:
1- Growin Estate has not provided the agreed number of leads (2.5-3 per month),
2- Of the 7 leads, only 3 of them have to answer the calls,
3- Of those 3, one purchased a home long ago (So there was no need for the service), and 2 were not ready to buy quickly.
4- Nevertheless, 3 of those leads were out of my required service area (Even one was out of province). I am unsure if even the “ISA-Verified” is in place.
5- Each time I reported the result after scheduled calls, I received an apology from customer service and a promise to address the problem with the team and fix the matter. NO ACTION FOLLOWED.
With all the above evidence, Growin Estate has failed to fulfil its commitment.
Therefore, if I don’t see adequate action fulfilling their duties in June 2024, I will go back to the review page and copy all the above facts on the company’s review page.
PS. I don’t need another copy and paste of the “apology email”, but you must take responsibility and action. “
Anyway, when I got tired of their eresponsible response to a better service, I asked them for a refund.
Here is their response:
“ There are some terms and conditions for the refund and at this point your account is not eligible for the refund.
However, I want to assure you that any unresponsive or unusable leads will not be counted against your monthly allocation for your subscription plan. We are committed to delivering the full 30-36 leads you are entitled to as part of your annual service.
Our commitment to your satisfaction remains steadfast, and we will work diligently to address any issues you may have and provide you with the best possible experience.
Thank you! “
Now that we are wrapping up the month of July, they have done nothing to show faithful liability and fulfill their commitment. I felt responsible for letting other realtors know the reality of Growin Estate in action. I suggest every realtor who is considering signing a contract with Growin Estate to read all the reviews and then decide (what, unfortunately, I failed to do and lost US $599 and wasted lots of time).
MNeeki

"If there was an opportunity to have no…"

If there was an opportunity to have no stars I would choose that option. This is a scam. They take your money then send you leads for tomorrow, not the live transfer you pay for. I can assure you, this is not truly any kind of company that you’ll want to work with. I was also sold on a coach to help me manage all the leads and I never heard from her either.

"As a realtor in Destin"

As a realtor in Destin, FL, I'm looking forward to partnering with GrowinEstate to build a strong referral business. I am anxious to serve both buyers and sellers in the Emerald Coast market. The team at GrowinEstate has been responsive to my needs, without being pushy. Unlike many "lead" partners, who demand an instant decision in order to get the "best price", my GrowinEstate rep, Harry Jackson, did not try to pressure me when I told him I needed to consider it closely over the weekend. He was cooperative, and basically said, "That's fine. I'll call you again next week." Onboarding has gone well, and instructions have been clear. I look forward to upgrading to a 5-Star review after I have worked with GrowinEstate for a few months, and seen the fruits of our efforts!

"Very responsive "

Great communication and no pressure. Very responsive with clear explanations and directions on the whole process. Looking forward to working with the Growing Estate team - adding to and enhancing my business.

"Liars and con artists "

Update: Shortly after the review, Growin Estate did contact me about the refund. It took longer than expected, but was processed. I do not know how their services actually work, this was solely based on not getting the refund when promised. I am satisfied with the resolution. Thank you

This company is filled with liars and con artists. They call, promise to have a refund policy, and then when I read the refund policy it was nothing like they described. I was told I could pretty much get a refund if I didn’t think the leads were good enough, not the case.
They emailed me that my refund was being processed and will be back in 10 business days. It’s been over 6 weeks and nothing. Don’t be fooled.

"So far so good is my overall review of…"

So far so good is my overall review of the communication and quality of leads I’ve received from Growin Estate. In the first month a few leads have came in, and two of the three have been solid. They were real potential buyers and were not surprised when I contacted them to touch base.

"If I could give ZERO stars"

If I could give ZERO stars, I would! Stay away from this company as they are a complete waste of money. They promised "double-verified" seller leads. To date, I have received (2) Buyer leads where neither person even picked up the phone. I asked for a good-faith refund and was denied. I disputed the charges on AMEX and they had my account re-billed. Growin Estate will now be reported to the BBB and the FTC.