""I don't order from any one else ""

I done order from any one else . And great service on orders that need to be returned.

"My order never even left for delivery…"

My order never even left for delivery but they cancelled the order and kept £60 for delivery costs.

"absolutely ridiculous customer service"

absolutely ridiculous customer service. Had a few issues with some cigars shipped to me. stuff happens. They not only made it right but went above and beyond to where I almost blushed. Great service. quality guaranty ridiculously low pricing free shipping and just all around great experience. Truly the cigar afficionado's best kept online secret. just don't tell everyone I don't need my go to online cigar vendor blowing up just yet..shhhh!

"Outstanding Customer Service:-"

Outstanding Customer Service:-
I placed an order that required international shipping. The problem was there had been no update on the tracking code on USPS for a week, it looked like it was sitting at the depot or missing.

I contacted Cigar Place support and they tracked down the shipment, provided me with an alterntive tracking website & the reassurance that the freight option I had chosen covered the item if it went missing.

I was impressed...
They took the time to answer my question with detail.

Cigar Place, in my opinion really look after their customers.

"Great company"

Great company. I have ordered several times with no issues.