"Time wasters"

Sitting actively watching the time slot and driver activity while he’s three miles away and get notified he tried to deliver but no one was home, despite me even having a “leave on doorstep” instruction. What a bloody cheek!

"Excellent service"

Excellent service, driver was on time very friendly and helpful, put package in garage for me

"Hanna is a diamond in the rough she…"

Hanna is a diamond in the rough she professional but very personable so easy to communicate with I am a retired IBM sales executive and people at her level are so hard to keep I just hope your company realizes what talent you possess with this employee I would give her 10 stars if I could

"Routes do not seem logical in some…"

Routes do not seem logical in some cases with lots of looping around and visiting the same areas twice. I hope that there might be some improvement to the algorithms to improve this in the near future. UK London areas with road restrictions also are not reflected on the mapping or routes.

"great tool for planning"

great tool for planning

"Before selecting optimoroute I have…"

Before selecting optimoroute I have tested few softwares and decided to go with OR.
Now after almost 2 years using it daily and very satisfied. It allowed me to replace my paper and people knowledge based processes by a system paperless process. Also now It’s much easier to replace and on board new drivers. On the top of this, it save me and my teams time. I strongly recommend.
Improvements opportunities.
Routes are planned for cost and efficiency but quality and customer satisfaction is also important for my business so the app could have some AI features that gives you other parameters to plan, like typical route and customer priorities.

"Great support"

Great support, adding new features often. Price versus functionality.

"Great service with an outstanding app."

Great service with an outstanding app.

" Text message price "

Can’t change much without reaching out to customer support

Text message price is outrageous and I will be moving my sms service to another provider

"Very useful tool which we use daily."

Very useful tool which we use daily.
Great company that brings great service.