OptimoRoute

Business Services
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84 reviews
Overall Rating
Customer Reviews about

OptimoRoute

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Krzysztof Chylinski

5.00/5.00

"Great Win and Upgrade of our processes"

We work approx. 3 years with Optimoroute. Since that day we are finally able to organize our logistics in a appropriate and customer focused way. its a big win for our company and helped us massively during our digital transformation. we are quick, able to apply random changes fast, and always on top of things. functions like "running late" are such a win, as we can inform our customers in advance of possible delays...so no more frustration on customers side when the drives is stuck in traffic, just for example.....also a great customer support..thanks Domo and Team for your great work :)

27/09/2023

OptimoRoute Customer

5.00/5.00

"Easy to Learn, Ready to Use"

It is very easy to learn and then use. The information is shared without any problem. Planning the week is very intuitive and fast. If I can ask something it would be to have an integrated barcode to quick add/complete orders.

27/09/2023

OptimoRoute Customer

4.00/5.00

"The App could use a multi undo button."

The App could use multi undo button.

26/09/2023

Leigh

5.00/5.00

"We use Optimoroute to schedule…"

We use Optimoroute to schedule deliveries for a national fleet of circa 30 trucks running out of 8 sites. The scheduling optimisation is excellent, the API allows us to get very quickly from a big pile of jobs to an almost completed schedule, and the user interface allows our dispatch team to complete the schedule by hand which is important for us.

Our managers love Optimoroute because they have access to all the metrics they could need, and it makes distributing and updating work to the drivers easy.

Our customers love Optimoroute because they receive clear messaging about our deliveries along with driver tracking.

Our drivers love Optimoroute because the driver app is simple to use and mostly just lets them go about their work and functions automatically.

I love Optimoroute because the platform represents excellent value, it helps drive 5 star reviews in our business, and the customer service and support team are friendly and incredibly helpful.

25/09/2023

Kitchen World Inc.

5.00/5.00

"I called to ask a question"

I called to ask a question, I was on hold for only a couple minutes but figured out my issue on my own and hung up without leaving a message. The next day, Hannah called me, she noticed I called and even though I didn't leave a message she called me back to see if I still needed assistance.

21/09/2023

Mariana Carmona

5.00/5.00

"it was great to have new features that…"

it was great to have new features that will help the Optimization.

21/09/2023

OptimoRoute Customer

5.00/5.00

"Daily use for a year"

Solid tool working for us daily. Easy for drivers to use. We upload photos and use it for navigation.

31/08/2023

OptimoRoute Customer

4.00/5.00

"I think its really good"

I think its really good how quick the system is to pick up making it quite user friendly. It just would be better if the system could be a bit more customizable to the individual needs.

24/08/2023

Dave

5.00/5.00

"The team really listens"

Normally it helps when you know who to talk to. However here, anyone you get to chat with really cares and is able to get to the bottom of anything you throw their way.

Good product, backed by a great team.

16/08/2023

Dale Plage

4.00/5.00

"Thanks"

Works well and is easy to use my only thing is on chrome I cant see the map, works on edge but its a bit irritating switching web browsers just for one thing.

11/08/2023
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