"Fine unless something goes wrong"

I placed an order for multiple items on 28th June for next day delivery. The parcel turned up when expected, but unfortunately one of the items they sent was incorrect.

I contacted customer service for a return, however there was apparently an issue with their inbox getting spammed, so I did not receive a reply until I chased them a couple of days after.

I sent back the incorrect item using the prepaid returns label, posted on 5th July and confirmed delivered by Royal Mail 7th of July.

I have yet to hear anything back from customer services, and have chased via email twice with no reply.

I’d either like the item I ordered, or a refund!

"Great service"

Fast reply, and good service

"Quick delivery"

Quick delivery. No issues at all.

"They were very kind"

They were very kind. I asked them for a quote in Mexican pesos and they worked it out. Thank you

"Great job 😉"

Great job 😉, everything is great

"Good price for the Green Re-Kånken…"

Good price for the Green Re-Kånken backpack at a discount. Speedy delivery, arrived in no time. I love the backpack.

"I haven’t received it yet!"

I haven’t received it yet!

"I love this bag sm"

My bag came in Korea carefully. And it's amazing bag.

"Great range and reliable provider"

Each of my 3 orders have been delivered to Australia with no problems. Products as pictured and described, postage 1-2 wks. Would like to see an AUD conversion table though.

"I never received my backpack"

I never received my backpack; The return time is 25 days, I consider it too long and added to that I had to pay the backpack charge on my credit card as if I had received it. Very bad international delivery service royal mail. They should send with DHL or UPS