"Poor delivery times and communication "

Quality of clothes is really nice and quality of embroidery is also really nice. The main issue is is communication and delivery time. I ordered on the 7th October and didn’t receive till 16th November. Admin needs to be improved and need to be asking customers to approve design rather than waiting for them to reach out. I personally wouldn’t order again due to these issues which is a shame as the clothing is really good.

"I have made order last week and want to…"

I have made order last week and want to know when my order will be with me.

I have sent an email but haven’t received a reply yet?

"No product no response "

I accidentally ordered a cardigan customised and it arrived in 2 working days
So I ordered the correct size on the 5th August and 10 days later have heard nothing and received nothing. I have left messages on answerphone and emailed but nothing back.
A colleague put an order in on 29th July and has received nothing.
This is a poor show.
I would like either the item I have paid for or my money back.

"Significant size difference "

The quality of the fleece and cardigan is commendable; however, the company's customer service leaves much to be desired. Unfortunately, I received incorrect items in terms of color and size. I had ordered a small size in black for both items, but instead, I received a blue XS cardigan and a black fleece in size S, which fits more like a large. Despite measuring myself prior to placing the order, the sizing discrepancy is significant.

"Great quality product"

I had to chase my order, but only took one email and had a quick reply to say it was being shipped that week. My order arrived very shortly after this. The hoody is lovely, great quality and lovely to wear for work. Thank you ❤️

"Highly recommended! Thank you, "

Have been using wipeout creations for our company branded jumpers and T-shirts for around 2 years. Always really happy with the quality of the clothing, quick delivery and really good customer service. Thank you! Hannah - Barks Sparks Electrical Ltd

"Terrible service …"

Sent the wrong items and then didn’t respond to my emails for 2 months. Finally got an email back saying they would send me the correct order and then went radio silent again. I have just claimed my money back via my credit card. Terrible customer service, ignorant of complaints and poor service all round. I will never buy from this company again nor recommend them to anyone.


Edit in response to feedback:
Images have been sent to you and you responded to say you were send me the correct order. I also didn’t get a response when I sent emails regarding returning the wrong items. This is a complete lie.

"no order was sent."

It has taken a month for my order to be delivered I have emailed many times and have been waiting for responses
They responded to
One saying we couldn’t find your address? Like okay then contact me instead of leaving it. I am waiting for a refund due to the present not being able to be sent because of how long it has taken! The customer service isn’t very good!

"Clothing order"

Ordered embroidered fleeces and hoodies. All arrived promptly and were as requested

"Top products"

Top products, top service, top price. We buy all our work wear and uniform from Shawn and his team.