Encom Energy Ltd

Utilities
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46 reviews
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Customer Reviews about

Encom Energy Ltd

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Chris

5.00/5.00

"Excellent staff always there to help"

Excellent staff always there to help. The team at Encom are second to none for ease of dealing with. From the initial review to the install team and trouble shooting a couple of issues. You couldn’t get a better overall service. It then helps that the prices are very competitive too. Well done and thanks

29/11/2023

JILL

5.00/5.00

"Fantastic customer service"

Fantastic customer service. The price was very competitive too. The work was carried out to a very high. Even NIE commented on how good the work was! Highly recommended.

25/10/2023

Mr G Wilson

5.00/5.00

"Excellent, from start to finish."

Very impressed with the Encom experience from start to finish and would recommend. The Business Development Manager put together a package that best suited our needs and answered all follow up questions knowledgeably & promptly.
The installation went very smoothly, the team were skilled, tidy & polite & took time to explain how the system worked and that I fully understood everything before they left.

25/10/2023

david scott agencies ltd

5.00/5.00

"'Encom' are a great company to work with"

Everyone we dealt with at 'Encom' was very professional. They took a lot of time to research our project, then explained everything in very simple terms and advised us well on the best solution for us. Then once we gave them the go-ahead, the installation was absolutely seamless and ran like a dream. I would highly recommend them to anyone who is considering their Energy efficiency.

13/09/2023

Hugh B

5.00/5.00

"I would highly recommend Encom Energy"

I have had an excellent experience with Encom from first contacting them for a quotation to installation and handover.
Cost was the most competitive of all my quotes and the team were by far the most professional and pleasant to deal with. Highly recommend Encom Energy to future customers.

12/09/2023

Gareth

5.00/5.00

"Delighted with the experience from…"

Delighted with the experience from start to finish. Sales team were very patient initially and worked through various configuration options. Really pleased with workmanship and final handover including all the required forms submitted. Would recommend - based Coleraine.

06/09/2023

Chris

5.00/5.00

"Great job!"

The whole process was very well explained to me. Installation was completed very quickly (half a day) and very tidily. The system was well specified and covers our needs very well. I would not hesitate to recommend ENCOM!

06/09/2023

Catherine Gra

5.00/5.00

"couldn't recommend encom more highly"

Fantastic service from initial consultation, which was thorough and detailed. Drawings and proposals had been completed before the visit. Everything was fully explained. The sales team were friendly and accommodating. Installation was completed as arranged over two days by hard working and courteous staff. Delighted with the service from start to finish!

24/08/2023

mervyn kinney

5.00/5.00

"A pleasure to deal with. Professionals."

Submitted an enquiry with Encom and was very quickly contacted by Neill who, the next day submitted a quote based on the info I had given him but subject to a house inspection. The aesthetics of an installation was important and Neill, with the approval of a previous customer showed me one of their installations with the same panels on the same roof tiles as mine. We subsequently agreed on a 2 roof, 14 panel installation with a 10kw battery. They initially quoted a 2-3 week lead time but subsequently offered me a slot the following week due to a postponed job. They were in and out in one day only returning the following day for an hour to tweak the system. The electricians and roofers were excellent making sure that everything was in the most appropriate place and not just the most convenient for them. They were not taking any shortcuts leaving the place as good as they found it. It was obvious the customer was paramount. I could not recommend Encom enough. The system is amazing. We have used 32p worth of electric in the past 2 weeks. (Not sure but I think we put the washing machine and tumble dryer on at the same time. Enquiries are continuing 🤦‍♂️🥴)

10/08/2023

Graham

5.00/5.00

"Excellent front start to finish"

From start to finish encom were excellent. The info from the sales team was detailed and used tools I'd not seen from other companies. And they were great in accommodating out timeliness. They took extra time and effort to ensure cabling was hidden away behind stud walls. The main installation was done in a day (just took about an hour on the second to finish off). So far it's been an excellent experience.

13/07/2023
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