"A beautiful coat"

A beautiful coat. I love it. It was delivered very promptly and everything was in good order

"Great coat with excellent service"

Great coat with excellent service

"Servicio y producto excelente"

Servicio muy rápido, una chica me ayudo para determinar mi talla, todo muy bien, perfecto. Aspecto y calidá de la prenda excelente, trenca muy bonita, tal y como lo esperaba. Muy recomendable!

"Disappointing"

Whilst the quality of manufacture was obvious the fabric wasn’t sturdy enough to feel like a winter coat.
The packaging and invoice/returns information felt very old fashioned.
Didn’t expect to have to pay for returns.
My query online has not been replied to.

"Excellent service"

Excellent service, excellent deliver. Highly recommended. I called to inquire about the fit of a jacket - they were more than happy to help

"Very easy to use"

Very easy to use

"Great quality for many years"

Быстрая доставка - несколько раб.дней (в Финляндию), безупречное качество дафлкота. Купила на смену тому, что покупала здесь же 10 лет назад, хотя и тот еще вполне отличный. Для разнообразия.

Fast delivery (to Finland), impeccable quality duffle coat. I bought here 10 years ago, that one is still quite excellent.

"Nice quality coats (2nd order)."

Nice quality coats (2nd order).
But return and replacement procedure is below expectation.
No confirmation mail on arrival of returned coat,
No holding of desired replacement coat for duration of return and handling (checking damage = understandable):
Total, excl. return 7 working days, so up to 14 days incl. return without certainty about availability replacement size.

"The duffelcoat was just what I had been…"

The duffelcoat was just what I had been hoping for. And I recieved the coat very quick.thank you.

"Sehr hohe Versandkosten (30 Pfund) die nicht rückerstattet werden..."

Sehr hohe Versandkosten (30 Pfund), die bei Rücksendung nicht erstattet werden. Zusätzlich muss man noch die Rücksendungskosten tragen. Nicht zu empfehlen!

Schnitt der Jacke war ok, Farbe aber eben nicht ganz wie abgebildet - Jacke ging daher zurück.