"I was very happy with all the help I…"

I was very happy with all the help I received from you, especially when it came to enhancing the,photo that I used for our bookmark memorial. Thank you for all your help and I would not hesitate to recommend your services.

"Very clear instructions and helpful…"

Very clear instructions and helpful suggestions.
Simple advice on checking for mistakes.
And a clear proofing procedure.
A very nice product produced in good time.
A 10 out of 10 service.

"Excellent!!"

Excellent service from this company. Very patient when changes need to be made and super quick delivery. Thank you

"A Very Grateful Customer!"

I highly recommend this company, they did an amazing job on my mother's memorial cards, they turned out beautiful. The website is very easy to navigate and the design team helped with photo editing. The whole process, from design to printing and shipping was fast and efficient. Thank you, my family and I truly appreciate it!

"Very satisfied with our experience"

Very satisfied with our experience. Easy to order and arrived quickly. The memorial cards are well designed and there were many lovely images and poems to choose from.

"Highly recommend"

“Ordering was very straight forward. The photograph and wording was really clear. The design on the front was absolutely beautiful. Colours very vibrant. Finished to a very high standard. All family members really loved them. Would highly recommend this company.”

"Professional service with a personal touch"

“Extremely satisfied with the quality and service provided during my recent order of memorial cards in memory of my late mother. Numerous compliments from family in relation to the cards, one notably from my cousin in Ireland who runs a printing company. Thank you for your assistance throughout

"I was delighted to receive help from…"

I was delighted to receive help from The Memorial Card staff in navigating my way towards choosing the contents of a memorial card for my son-in-law. I needed help particularly in selecting appropriate images and staff were extremely helpful. Once my order was placed, it was merely a matter of days before my order was delivered. The service was excellent.

"Traumatic experience"

If I could give this company zero stars I would. A very upsetting experience overall. I received the memorial cards after my mother passed away- I felt that for the money I paid (£160 for 100 cards), they looked very amateur and the printing quality overall was of a poor standard- the border around the photograph in addition was stripy and pixilated (this did not match the proofs). I was also dissatisfied since the colours in the proofs were very different to the printed version. The small envelopes provided for the cards were also an improper poor fit. When I complained about the quality of the cards and how I was unhappy with them, I was quoted the Ts and Cs and not all of my specific points (including the pixilated border and poor fitting envelope) were addressed. I felt that the customer service was extremely rude and very aggressive. The company failed to offer me a refund for my dissatisfaction and when I offered them the opportunity to fix the issues they also failed to reprint them for me. When this company saw I had left a one star review on trust pilot with as truthful as a review as possible, in their next reply they sent me an email accusing me of blackmail- and telling me that their senior management would be “looking into the review and any loss to our reputation and business through defamatory comments”. As a consumer who was simply complaining about the quality of a product received, and who wanted remediation- this aggression really shocked and upset me. Overall at a very delicate time this company and their customer service in my view were deeply unpleasant to work with.

"Excellent service"

Received my cards today within 2 days from despatch. From my initial selection, I have been really impressed with range of cards & texts available & at every point, got prompt, reliable responses from the designer. So pleased I used this company & am happy to recommend them.