"Quick and easy "

The whole process was quick and easy and very efficient

"Deceitful and predatory billing practice, please avoid"

Live career

The agent who helped, Edgar, was kind, but extremely persistent in trying to make me stay on my subscription even though I have being trying for multiple months to cancel it. He also tried to trick me into renewing my subscription after offering a refund, then framed our conversation to seem like I had rejected the chance at a refund. Overall, a kind person to talk to but not someone I would work with again. Also don’t appreciate the deceitful and predatory nature of the billing system, I paid for one month and then cancelled but it carried on billing me for another two months afterwards.

The product itself was good, allowing me to create a CV. The problem came afterwards, where even though I had already cancelled my subscription through my bank, I was billed for the subscription for the next two months, even though I was not using it and had cancelled payments. Then had one of the company’s agents try to haggle me to stay with the company even though I had clearly spelled out to him I did not want this, as well as him trying to trick me into agreeing to stay at a new subscription after offering a refund for the initial one. Overall, the CV services are decent but the stress of cancelling the subscription has cemented in my mind that this company are untrustworthy and deceitful, not one I would recommend to people I know.
Like other similar bad reviews, the agent also kept trying to pressure me into accepting a lower subscription fee even after I made it clear I wanted to cancel altogether. Was continuously billed even after cancelling my subscription both through my bank and on the live career website. Please do avoid this company.

"sir sir i wants to change the my…"

sir sir i wants to change the my previous format so kindly give me access to change the format ,as i already paid the amount ,thanks

"please avoid, no chance of cancelling membership"

I had used this service a few times to draft up a CV with their templates however, I have since not used this account and have attempted to cancel my membership multiple times however there is no option to manually cancel your membership via their website despite their claims that you can do this. I also attempted to email them multiple times and heard no response. Additionally, I also tried to cancel through my bank but they informed my bank that i do nit have an account with them? this is absolutely not true, please avoid at all costs. they have been billing me £17 every month although states the membership is £11.

"They will monthly charge you without…"

They will monthly charge you without you knowing....

"Waste of money they beg you to stay as…"

Waste of money they beg you to stay as well with a £3 subscription so basically they scam you out of your money poor customer service too!

"Quick and easy"

Quick and easy to build and update your CV.

"The platform was user-friendly and easy…"

The platform was user-friendly and easy to navigate, and it helped me improve my CV.

"5/5 stars for understanding and…"

5/5 stars for understanding and beautiful customer support. Asked for a refund and received a message almost instantly that i will get my money back.

"Scored multiple offers and a job !"

I got a decent job building my CV here, then I updated my CV a couple of times for LinkedIn purposes and to stay relevant in the market. Then I kept forgetting to cancel my subscription for a couple of months where I stopped using it. Last amount I was charged, I decided to cancel my subscription immediately (20 min afterward). As I wrote an email trying to get a refund as I won’t be using the services. I receive one saying I’m getting refunded on a prorated which was the full amount. I really liked everything from the beginning to the end. I’ll definitely comeback. Just wished I had cancelled sooner.