"Disgusting service."

This company is an absolute disgrace.

Customer services? Doesn’t exist.

I was today expecting an already over delayed delivery from them with a slot booked between 8-11. At ten I’m told it’s not coming and no reason why. This company will send you a three page document outlining their delivery service protocol which includes delivery to a room or your choice. This item was a bed so naturally this morning I cleared the old bed out and was waiting for this to arrive. However I now have no bed and no delivery. I have called all day had no response. Asked for a manager to call me back several times and still being ignored. No explaining as to what has happened today. The woman on the phone is rude and unhelpful. I’m 39 weeks pregnant and have been left without a bed and the response is silence. I’m disgusted. An auto slot has been rearranged for tomorrow but I can’t make the time slot and I’m being told if I cancel I have to wait a further 7 days without a bed. This is just not acceptable at all. How can anyone use this company? I have been unfortunate to experience this company having ordered through DFS who are also aware of this issue and have no resolution either. I would strongly advise not to use any company who use this so called logistics company unless you want a lot or undue stress.

"Daniel & Adil were really helpful"

Daniel & Adil were really helpful, polite and friendly. They called about an hour before arriving to let us know their ETA which was great, and they were right on time! Brilliant service, thank you both☺️

"Daniel and Adil wow the best"

Wow Daniel and Adil are way better then other 2 man company’s they put the rest to shame they delivered iteams for my wife today I offered to help and Daniel was saying no please sir let me do the deliver and you just sit back and relax and credit to Adil for his good driveing he can park the van in tight angles credit to you both hope your get payed well I will defiantly use gpl again thank guys 10/10

"Daniel and Adil were just lovely"

Daniel and Adil were friendly, helpful and professional. They called before they came and came on time.
Not like the previous men who never called, were asked to wait 2 mins and left within 1 and half mins with out my collection. Thank you Daniel and Adil, you are a credit to your company.

"Would definitely recommend Daniel and…"

Would definitely recommend Daniel and Adil very helpful, polite and communication was on point, also came in the time frame of delivery. Definitely a credit to the company thank you

"Daniel and Adil"

Daniel and Adil, thank you so much, recieved delivery at time stated,both extremely polite, efficient and helpful. Great service by both and credit to the company.

"Adil and Daniel were fantastic. 100% satisfied."

Adil and Daniel were
friendly people. I was hundred
percent happy with their service.

"Great service"

Great service and on time the guy's that came Daniel & Adil were so helpfull.

"Thank you for the quick delivery…"

Thank you for the quick delivery today.. communication was great kept us well informed polite and help gentleman Daniel And Adil ..

"Dan and Adil are a credit to the…"

Dan and Adil are a credit to the company with their polite manner and professional delivery. Bringing our bed right up and into our first floor flat. These guys work super hard.