"Very polite delivery men"

Very polite delivery men, I was surprised they were able to deliver with all the snow. The person that came into our house even took his shoes off so as not to walk in the snow. This was not at my request, but I thought it was a very kind gesture and respectful. The communication on delivery time could have been better with less than 24hrs notice they were delivering the next day.

"Don't use this company if possible"

I would give minus stars if possible!
Product delivered damaged and when I asked the driver he said contact the seller
It nowseems it was damaged by the driver or GS logistics directly
Try not to use them!!!

"The table was delivered 4.5 hours late…"

The table was delivered 4.5 hours late and I had arranged for somebody to build it, so I incurred further costs. When the table pieces were removed from the box they were damaged. Nobody has responded to my emails to try to find a resolve. Very poor, shoddy service with products to match. I will not use this company again.

"Terrible delay and hardly any communication"

Especially went to wait for delivery at daughter's house for 9-12. I did have one email saying it would then be 2-3 hours late. It eventually arrived at 6pm with damaged boxes and was dropped on entry so hopefully the content is ok. Will go back today to see. Absolutely terrible.

"I had a very poor experience with this…"

I had a very poor experience with this company. They have delivered my bed since 5/10/22 and to this date they have not assemble it. I will raise my hand as I thought that they recycle things and didn’t remove the base when they first came. I tried to book for another appointment and the last time I spoke to someone they were very rude and treated me like I was some kind of dirt. DO NOT USE THEM.

"Shambolic Company!"

I would leave no stars if that was an option, this is the worst experience i've had with a delivery firm. Have now cancelled my furniture delivery as i cannot bare the thought of dealing with them.

Delivery confirmed today Monday 5th December between 8am - 11am. No live tracking confirmed as detailed. Driver called to say he was ten mins away then called back to say it was not on the Van and to call office.

Could not reach customer services despite numerous attempts constantly on hold for 6mins until it cuts off. Called my supplier who gave me a number which turned out to be the owners personal number which he was furious about and shouted at me down the phone saying the order was on the Van.... it then took until 3pm with numerous calls and never a call back to determine that the order was not on the van an wouldn't be delivered. I have sat in an empty flat all day and taken a day off. Absolute shambles of a company and so rude!!

"What a great delivery service"

What a great delivery service, Got my timeslot of 3-6 (didn't arrive until 9:15) but the drivers were polite, helpful and apologise for being late - These two delivery drivers are a credit to the company.

"Shocking shocking delivery company…"

Shocking shocking delivery company wasted time off work for a delivery that never came not once but 7 times over a month period then for the delivery to be cancelled completely. Cannot get through the phone line cuts out after 10 minutes. Nothing but terrible.

"Awful communication around when the…"

Awful communication around when the delivery would happen. Two emails with time windows given which never happened, no email response and nobody picked up the phone despite many attempts. That said, the delivery turned up by surprise at a different time and the delivery driver was lovely and helpful. Still, it was lucky I happened to be in

"My Bed arrived today at time given to…"

My Bed arrived today at time given to me, and I am very pleased with the Bed. Thankyou.