Gp logistics

Business Services
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249 reviews
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Customer Reviews about

Gp logistics

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Simon Ellis

3.00/5.00

"Complete"

My order was full filed as expected , thanks a lot to the team.

21/04/2022

Steve Peters

5.00/5.00

"Great Service"

Despite some negative reviews we found the service to be very good with polite and helpful staff and punctual service so well recommended. A1

20/04/2022

Nigel Bampton

5.00/5.00

"Nigel B"

Prompt delivery and advised by phone on delivery time. package delivered with no damage and a very helpful driver.

16/04/2022

Barry Elliott

5.00/5.00

"Good service"

GP Logistics contacted me twice by email to provide delivery updates on the delivery and the driver phoned an hour before to confirm when he would be arriving. The driver was very polite and carried the parcel inside before taking photographs. No damage to the packing and it seemed to be handled carefully. Basically everything you would hope for from a delivery company.

15/04/2022

Andrew Hale

1.00/5.00

"Absolutely Appalling Service"

We heard nothing about our delivery time slot for months only to be given a date at less than 48 hours notice which was not suitable.

No alternative date was provided for over a week. When it was provided after our request, it came through on a Saturday for a Monday which again is not enough time to arrange for someone to be in the house for delivery.

After an awful phone call with customer service we were told we would get another date, either Tuesday or Thursday. Only on Tuesday we were told Thursday with less than 48 hours notice.

We booked time off work to receive the delivery on the Thursday (scheduled 0900-1300) But received an email at 0930 to say that our delivery was cancelled with no explanation. Nobody would answer the phone to us for two days afterward, we also received no response to our emails.

The following Wednesday we were given less than 24 hours notice for our next delivery slot (1100-1400) but made arrangements for this to be delivered. The morning of the delivery at 0850 the delivery driver called to say they were 20 minutes away and would not be waiting for us, if we weren’t there to receive the delivery it would be taken away. Fortunately, at expense, we were able to arrange someone else to collect the delivery at the property.

At every single opportunity, GPS have been rude and aggressive, hanging up on phone calls, dropped calls after 10 minutes on hold, no response to emails. They have been actively difficult in arranging any delivery.

I have contacted the party who we purchased the product through to advise that they will not be getting any further business from us because of their choice of logistics firm and that they should consider who they partner with in the future. Absolutely unacceptable all round.

14/04/2022

Alan Tabor

5.00/5.00

"Sally : Bourne"

Daniel and Woitek very helpful and polite, overall service very good thank you.

14/04/2022

stacey lee

5.00/5.00

"Excellent product pictures didnt do…"

Excellent product pictures didnt do justice to how good it looks in real life, Daniel and woitek delivered the product, very polite, punctual and friendly absolute 5star

13/04/2022

Matthew Heron

5.00/5.00

"Daniel and woitek were very helpful…"

Daniel and woitek were very helpful with our delivery. The packages had come open in transit due to bad packaging by the seller. Daniel and woitek helped collect all the pieces which had come loose and helped get everything into the house.

11/04/2022

Lynn Kev Wheatley

5.00/5.00

"Sofa bed delivery"

Delivered my new sofa bed arrived an hour early after ringing to check this was OK. Daniel and woitek were brilliant delivered to room of choice very polite and quick nice guys. I know there's a lot of bad reviews for this company but these guys did a great job many thanks consignment number GP3026512-8424

11/04/2022

Sandra Kirby

5.00/5.00

"Parcel arrived as advised"

Parcel arrived as messaged. Recieved phone call . Before delivery. Delivery man . Carried my item upstairs. Very sociable and helpful. Very satisfied with service .
Thankyou.

11/04/2022
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