"AVOID!!!"

AVOID THIS COMPANY AT ALL COSTS!!

Ordered furniture from Luxury Rattan a few weeks ago, waited for a delivery date from this company and was given the date of 8th August, waited in all day and night however no one showed up or bothered to tell me that they were not going to show up! Rang this company numerous times (Don’t bother wasting your time ringing them) but they don’t answer their phones, it cuts you off after 10 minutes. I finally got through to someone the following day to be told their utter dog crap excuse (which is an excuse they tell everyone by the looks of these reviews) there was a problem in the warehouse and my order wasn’t scanned. Stupidly waited again for another delivery date which was supposed to be today 12th August, however received an email at 11pm last night to say they cannot deliver my order due to unforeseen circumstances in the warehouse - what a joke!! I have now told Luxury Rattan to cancel my order as I am not giving these absolute scammers the time of day again. Don’t know why companies are using this firm, it just withholds furniture and tells lies.

"Cowboys!"

Terrible service, ordered from Luxury Rattan, despite numerous delivery confirmation emails, delivery slot has been and gone. No answer on the phones, waited c10mins each time before being cut off. Still heard nothing back. Avoid these cowboys if you can!

"Very helpfull polite driver and…"

Very helpfull polite driver and Assistant
Delevery on time

"IF you enjoy 'customer service' who…"

IF you enjoy being told lies by 'customer service' IF you enjoy being sent a 'track your order' that doesn't work 3 times in a row, IF you like being told by 'customer sevice' that you can NOT book a delivery date 3 weeks in advance BUT the CEO had stated you CAN on his profile on Linked In, IF you are happy to believe 'customer service' that the drivers are so inept and incompetent that they are incapable of answering their built-in phone for 3 hours, IF you are happy to waste days at a time waiting for deliveries that don't arrive, IF you are happy to believe that there has been a Road Traffic Accident at 10 a.m. so your delivery has been cancelled for the rest of the day and yet the A.A. informs that there are NO major road closures, IF you can bear the excitement of not knowing if your order will arrive at all, EVER and have 'customer service' be rude to you IF you like unhelpful drivers, who don't bother to wear uniforms (see their website) and leave 85-year-olds to assemble a Super King bed and headboard then THIS IS the company for you and what's more you are welcome and jolly good luck to you. GP Logistic Services deserves every single ONE STAR rating they get.

"Can’t fault my delivery The lads were…"

Can’t fault my delivery The lads were very polite and put my delivery just where I wanted Thank you GP

"Fantastic service"

Preet,Deep&Gurpreet from Gp Logistics were all very helpful in resolving a collection issue, we are very grateful for their professionalism. Would be happy to use them again.

"Outstanding service"

Outstanding service, extremely polite and professional. Very helpful.

"Good lads, excellent service!"

Good lads, really helpful, nothing too much trouble.

"I was pleased with overall experience…"

I was pleased with overall experience with the delivery. Although they could have helped me to open the boxes to check the goods if they were damaged during transportation. Re there then standing around waiting for me to check and the boxes.

"Very professional and friendly service"

Very professional and friendly service. The delivery with assembly took less than 15 minutes. Very impressive. Well done guys , great job.