"This a fraudelent company"

This a fraudelent company. They sent me a email today saying my delivery got cancelled and i have to pay a custom fee with my details. Also they sent me two wrong products my dining table and 3 broken chairs. They regocnused this and ever since they keep saying it is with courier and will update and book delivery. Its been over 3 months and now they just completely ignore me. DO NOT SHOP AT THIS STORE. They are completely cowboy buisness and here to rip you off.

"Absolutely shocking service! AVOID."

Absolutely shocking service!! From the start this company have been nothing but a nightmare. I finally get a collection date for them to collect an item, I was given time slot 10am-1pm. I took a day off work to be here because the time slot was so large. 1:30pm I called the office to say no collection has been made and I’ve been given no update. The guy, who I can only assume is the only one in the office as it’s only him I catch, told me I was the next stop and they were only in Pevensey which is 24 minutes from my house. Great. I still have not heard anything from the driver, no update from the company and now the office isn’t taking any calls!! I’m absolutely disgusted and so frustrated.
The item being returned is my bed. It’s been taken apart ready for them to collect. I now have nothing to sleep on if they do not turn up and I’ve been told before they don’t work on weekends. Cannot see this being picked up now and I cannot get a new bed until this one being collected is returned and refunded. SO SO angry!!!!!!

"Unhappy"

Unhappy. Order from Portabello. I was told they can’t possibly get the sofas in and ‘didn’t you measure it first love’ Patronising driver. They did get the sofas in through the back no problem, once I had suggested it. I was told though that it would cost me as they only have a to the door delivery service. I told them Nope I’ve got an into the living room delivery service. Cowboys and chancers. The van looked like a dodgy hire van. This isn’t a good look for the companies using them.

"I was very impressed with the… all round excellent service,"

I was very impressed with the information from GP Logistics concerning delivery of my order. I received a telephone call shortly before the delivery arrived, the goods arrived on time and in good condition. the delivery men were helpful, efficient and friendly.
A very good experience.

"Terrible service"

Terrible service ! Delivery rearranged as their van broke down last week ! Customer service not helpful at all , I’ve refused the delivery they left the item - sofa in the middle of they pathway outside blocking the way ! I shall be contacting the supplier to organise collection as they refused to take it back when informed I am not happy to accept the delivery

"Great wardrobe, came on time, nothing missing"

Ordered three door wardrobe which came on the correct date. I am very happy with it. It was well wrapped, all the parts (flat pack) were there. All in all couldn't fault it. I did have to wait 2 hours over the designated time but the lads were very pleasant and nice to deal with.

"Unable to receive on first delivery…"

Unable to receive on first delivery date, changed no problem

"This company should not be trading"

This company should not be trading. They employ staff and hold there payments back. They make drivers work over 16 hours a day without a break, un road worthy vans. Once you decide to leave they try not paying and ignoring. Absolute shambles of a company, treat customers items like dirt stepping all over and throwing them around avoid at all costs!!@@

"Very smooth delivery"

Very smooth delivery. Great communication on arrival times.
Driver very polite and respectful of property.

"After getting through to gp and luxuary ratten…"

After getting through to luxuary ratten and the delivery company they apologised their I.t equipment was down but could change things on my order etc, promised me it'll be here today now from both company's and guess what, due for unforeseen circumstances in the warehouse today's been cancelled , taken 2 days off work for this mind, they can swivel and cancel now I don't want it, please please don't go with either of theses, an absolutely disgusting unacceptable company's