"Amazing place, great value, with extremely poor customer service!"

It was very affordable and the space was lovely, Its just the company never gave us a key code for the door, we had to ring for one on the day. Then the one they gave didn't work, we spent a good hour and a half outside before we could get in the people in the main building had no access meaning we were very reliant on phone communication. The guy who spoke to us on the phone was quite abrupt and rude and seemed incompetent. I would definitely recommend the place and for the price it would have been a definite 5, but the customer service was so bad and difficult to access (the number given to us with the email didn't work properly) that it has to be a 2 im afriad.

"Very good-user-friendly site"

This website had guest houses where I actually needed it, rather than suggesting somewhere 5 miles away like others have!
The website is easy to use, with some good pics.
I like the fact that you can put a deposit down when you book it but don't have to pay the full amount til nearer the time.

"RUBBISH"

You Advertised it as a 4 STAR HOTEL ! Its Not !!! Our room or Suite was Awful
Like something out of the 60s. Old faded yellow decor, Old style great big TV with a small screen, ( the only other place I've seen these TVs is at the Rubbish Tip )
Old Maroon bathroom suite, that had seen better days, and the bathroom so small the door had to open outwards !!!. When you sat on the toilet you had to be careful not to hit your face on the sink.
When I complained I was told many of the room were owned and let of by Time Share
and as I had booked it through the internet ( Trustpilot ) I had no redress with the hotel
It seem Hotel bookings are not covered by the distance selling act !!!!!!!!!!!!!!!! Beware !!

"if you want to wake up with a headache its a perfect room for you"

room was disapointing
wash basin was disapointing
did not feel very welcome

"Comfortable bed, clean room, good beer and food"

A very stylish clean room, large bathroom, friendly staff. Good location in a small village, ideal base to explore local area

"Friendly,Spotless,Wonderful Breakfast"

Hi had a lovley time,very fiendley and spotless, near to town centre, pubs nearby and i cannot recomend it enough.

"No bath shower only and so weak it was almost unusable"

Chose this Property as it had so many good reviews. It was clean and the owner very friendly and helpful. However, the room and in particular the shower were a big disapointment. If we had paid half I would still have felt overcharged. Maybe the rooms on lower floors are better but the top floor room was not worth the money.

"Good nights rest"

I booked for 1 night only which was accepted most others want at least two nights.
The room was well decorated and very clean. the host made me welcome and gave me an alternative breakfast as I was leaving early. I would have no hesitation in booking them again.

"The Dunsford Hotel Keswick. Best you will get at the price."

There are many reviews of this small charming hotel on the net and all without exception are full of praise for the hotel and owners. The hotel is situated just 2 mins walk from the town centre far enough away for the late night revelers not to be a problem and near enough to pop into the town if you are not the best or indeed not so interested in walking.

The breakfast is excellent but then that goes for it all of the hotel in truth. Oh! You can get more facilities in much larger hotels but this is homely, clean, friendly and very welcoming hotel and that goes for the owners. With just 4 rooms you get the personal treatment others struggle to provide and all at a very good price for a hotel in the lakes.

This is a 4 star rated hotel and it meets it in every way. As a small hotel it deserves 5 stars IMO as there is even off road parking which many small hotels can't provide esp so close to the town centre which if you know Keswick thats a real plus.
Only downside is it is very popular so if you see the dates available you are wanting book it quick as they won't be there long.

"Excellent accomadation accompanied with excellent food"

I can't recommend this hotel enough. Everything about it is first class and top rate apart from the price, we have stayed with them twice now and told friends who have also booked. Have stayed in an other hotel near the harbour but value for money does not compare with the links. Looking forward to our next stay.