Morgan Clark Loss Assessors
Kevin Spice
"Excellent service throughout"
Excellent service throughout. Can't fault them
David
"Take the stress our of an insurance claim"
Morgan Clark represented us after a major leak required the interior of our home to be stripped back, dried out, and reconstructed over 7 months. They were very professional and responsive and really helped to decrease our stress levels from day one.
Having someone on your side is super valuable, Morgan Clark advised of a number of things to be aware of that we could also claim, which we may not have thought about if we went directly through the loss adjustor.
I can highly recommend them for anyone facing a similarly large and complex insurance claim.
Mike
"A professional and personable…"
A professional and personable experience. Information was forthcoming. Results were excellent.
John Wilshaw
"Excellent service!"
Very efficient and professional service. Much thanks to Dan Riley for his help and support.
Philip Lyndon
"Expertise and experience invaluable."
Having become involved in a considerable insurance claim concerning a property involved in a neighbouring gas explosion and fire I am thankful to have had Morgan Clark navigate things on my behalf.
Expertise and experience at such a stressful time with huge implications financially and emotionally was invaluable. I would have felt totally out of my depth and unconfident challenging any decisions an insurance company would have suggested if I had gone alone into this process. I think it would have been hugely challenging to take this onboard and potentially very costly if I had rushed decision making. Representatives from Morgan Clark were calm and thorough and great to have "in my corner".
I felt well represented throughout.
Peter Hillier
"A Port in the Storm"
We suffered some serious storm damage in February 2022 when 2 very large trees fell. Morgan Clark responded quickly and with the minimum of administrative fuss. It took nearly 10 months to repair the damage due in large part to procrastination and incompetence by the insurance company and their loss adjuster. Throughout a long and stressful saga Morgan Clark provided valuable support and advice promptly.
Shaun
"Thank you Morgan Clark for your…"
Thank you Morgan Clark for your excellent service since January 2022
I never expected to be in this situation with fire damage property, I was devastated. I didn’t know what to do. Robert got in touch with me from the beginning and assured me their team Morgan Clark will help me get my claim and he put me in touch with Martin Chapman. Sarah and Julie his assistants kept me informed during my claim. I want to say a big thank you to Martin Chapman for my settlement. Thank you Martin, it was a pleasure to deal with you throughout my claim. I wish all your team at Morgan Clark the very best :) Many Thanks
Sebastian Barsczewski
"Very helpful and professional"
Very helpful and professional. Morgan Clark representative was recommended to us by firefighters after the incident with a house fire. Robert has visited us following day explained all the process of a claim from insurance company and renovation of the house which saved us loads of stress and worries as we have not had a clue what to do next. Pino was dealing with our claim and did a great job by chasing up the insurance company which tried to buy some time and drag the process. He kept us well informed with his assistant Sarah and let us get on with our live without worring about a single thing. They had managed exceptionally well the claim and renovation works which exceeded our expectations. I would definitely recommend Morgan Clark to everybody who need to deal with an insurance claim of any type.
Seb
Wayne
"Great service with the whole claim."
Great service with the whole claim.
Kept well informed informed and always had quick replies from questions.
Very impressed
Nic T
"Excellent Company"
I have nothing bad to say about Morgan Clarke (MC), and working with them, everything was good.
Had a very unpleasant fire experience, not nice, place was a mess, phoned up MC, and within a few hours (hours, not days), one of their team was in attendance. Looked around, said that, “this is what they do”, and from there on in, they took over all the work, secured temporary works the same day. I could not have done that.
Went through the contract procedure, it was all fair, no tricks, no secret clauses, their team was open and explained everything. I didn’t even have to deal with the Insurance Company, save the very first phone call to, “give authority”, for MC to talk to them and take over the claim.
The claim and repair works went as quickly as it was possible. Having only one point of contact was not nice, it was brilliant.
We had a chap called David Lawson. Single point of contact, and would always get back to you, if you emailed, he emailed back, if you phoned, either he answered or someone else did. This is important, if David was not in, someone, probably his secretarial team (mostly Natalie Young) would answer and tell me either where he was, or would answer my query herself, or explain when David would be back. David would then phone when he said he would phone and email when he said he would email.
That’s worth something.
The complete claim went virtually without hitch, there are always bumps in the road with an Insurance Claim, but MC certainly took the lead and ironed out the bumps.
Like I said, I have nothing bad to say.
The claim was settled, I obtained all that I expected to attain, no more, no less.
I cannot recommend MC enough, if I’m in need of a serious claim again, they will be my first port of call.
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