"Pension"

easy website to navigate where everything is made clear.

"pension!"

It’s a pension!

"Relocating to the north east."

Relocating to the north east.

"Terrible company to deal with"

What a terrible company they take ages to respond to any requests for information and then respond with we cant help you with that. Customer service is poor statements out of date or missing and the wrong dates added to pension contributions

"They do not feel like a proper…"

They do not feel like a proper trustworthy company. Customer service is terrible with long delays waiting for responses to queries and responses often unhelpful and unclear, leading to another long wait (over a week) for anyone to bother responding again, often leading to me giving up with them. I have been left feeling like they really don't want people contacting them. Compared to other helpful and responsive pension companies, these are terrible and I want my money out now while I have the time. I would hate to be in a position where I actually need something from them (urgently).

"Kept up to date"

Kept up to date

"Tried to transfer a pension into Evolve…"

Tried to transfer a pension into Evolve Pensions it has took ages (6 months).
My wife transferred a pension into another company took 4 days.
Poor service from start to finish.

"Not clear to complicated"

I have been retired for a month. I requested a form re my pension found this to complicated. No body has contacted me yet.

"I receive emails and can login"

I receive emails and can login. I would like to see the contributions and the growth separately.

"Very professional"

Very professional