"Found the website easy to navigate"

Found the website easy to navigate, and they had the item I wanted in the correct size. While I found it a little cheaper elsewhere, their size selection was limited. The item was shipped quickly and I am very satisfied.

"Wonderful customer service and very …"

Wonderful customer service and very quick shipping! Would absolutely buy from Erik's again!

"Fantastic customer service"

Fantastic customer service! They went above and beyond. I could not recommend them more!

"Quick shipping"

Quick shipping. Easy to work with

"Great service"

I ordered a jacket on line and it came in 2 days!!

"Quick shipment"

Fast shipping. No issues. Deal with confidence

"Slow and over-priced delivery"

I placed an order for a helmet on 11/6, but didn't receive it until 11/21. I think that's far too long in this day and age of fast deliveries. Also, I was charged $18.56 for shipping for a box that allegedly weighed "6 lbs", but there's no way the box weighed more than 2. Definitely feel like I got taken advantage of on shipping fees and am frustrated about the incredibly slow delivery. Doubt I'll order from Erik's again!

"I ordered a bike trainer 3 weeks ago …"

I ordered a bike trainer 3 weeks ago and it has been lost in the system somewhere. I initially got a return call with what seemed to be concern and a promised follow up the next day. That was a week ago and I have left a msg with no return call. No one has contacted and I have refrained from posting this in hopes it would work out. Unfortunatly my next step is to contact Paypal for a refund and will have to order the item elsewhere. Not sure what else to do. My thought is that for normal simple things this company is ok but they are not in the able to handle larger purchases and issues. These type of issues happen and with the proper follow up they can be handled. When there is no communication and hundreds of dollars involved it is disheartening.

"Quick delivery"

It was my first fast order. That was very quick delivery, thank you very much.

"Really great service and fast shipping"

Really great service and fast shipping! I will be a repeat customer