"Contacted for a refund as was sent…"

Contacted for a refund as was sent wrong item and no reply.

"Bought this as a present"

Bought this as a present. Our friends loved it

"Straightforward ordering system and…"

Straightforward ordering system and arrived quickly.

"Great product"

Great product. Lovely picture , professionally finished. Received really quickly by DPD too…!

"Beautifully made product and so unique"

Beautifully made product and so unique. Arrived quickly, well packaged.

"Returning customer to order another…"

Returning customer to order another 21st Birthday Crate. So well made and service very prompt as always. Definitely a company to use. Just sad that it will be 5 years before another grandchild reaches 21!!

"Amazing service thanks"

Amazing service thanks

"Excellent service"

Excellent service, lovely balloon delivered on time

"BEAUTIFUL ITEM"

The Balloon I ordered was pretty special and my sister loved it for her birthday. Communication with this company is very good.

"Really dissatisfied"

Really dissatisfied. Ordered their wedding pebble picture, checked dimensions, said ‘A4 size, 8 inch x 12 inch’.
It came and whilst it’s cute, it’s 4x4 inch. Really small. Despite me messaging saying I ordered based on their description, which they’ve now changed which proves it was their fault, they do not want to know. Just keep saying ‘that’s our 4x4 inch version’. I know that! I can see that! But your description stated 12x8 inch which is what I expected.
Feel that the customer service is really poor. No apology, no acceptance that’s it’s their mistake.
Such a shame as I try to support small businesses but I do expect to recieve the size I ordered, not something different.