"It was so easy to do"

It was so easy to do

"Wonderful experience so far"

Prompt, informative, and so far an overall great experience!

"They KNOW customer service!"

Byte has definitely impressed me. This was a new experience, so I was already a bit nervous, but Byte went above and beyond with instructions and guidance. Their assistance and non judgemental character are top notch! Thank you all so much!

"Unique Needs"

Rachel was great at communicating with me, and understood my unique situation with being on a military base.

"Can not contact them to cancel the…"

Can not contact them to cancel the impressions kit. Came across terrible reviews and went to cancel immediately. When you call it says to email, then when you email it says to open a ticket. When you open a ticket it says 5-7 business days. Literally can't get anyone on the line. They shipped this same day, which is a plus for anyone who goes through with it. Doesn't leave me much hope for costumer service if I did go through with this though!

"A Lack of Communication "

I waited almost 2 months for someone to finally realize that my order did not get sent. I received multiple notifications to purchase, even though I had already bought my retainers. When I commented on one of the emails saying that I already purchased, and if they could check on my retainers, suddenly everything went back in motion. I received an email mentioning my retainer and nowhere did it mention a hold on my order. I was charged my monthly bills and yet I had no retainers coming or in the mail.

"Virtual Support"

Virtual support, guidance, and encouragement!

"Easy "

It was quick and very thorough instructions.

"Easy process to get started."

Easy process to get started.

"My order should be coming in today"

My order should be coming in today, but I love how the specialist was there to ask me questions to prepare me for my kit. I can't wait for this experience. Thank You to the great specialist & Byte Team.