Byte

Salons, Spas and Studios
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803 reviews
Overall Rating
Customer Reviews about

Byte

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tyler schubert

5.00/5.00

"This process so far has been fast and…"

This process so far has been fast and friendly. I'm excited to get a new smile in life. Thank you for all your doing for me me.

18/09/2024

naomi wayker

5.00/5.00

"Easy to do package was beautiful"

Easy to do package was beautiful

18/09/2024

kristin

5.00/5.00

"Awesome"

Awesome communication! Can’t believe the feedback snd response I’m getting from this amazing company. It’s personal, special..

18/09/2024

customer

5.00/5.00

"Everyone was super helpful and great…"

Everyone was super helpful and great communication. Made the process much easier!

18/09/2024

joddi jarvis

5.00/5.00

"Great customer service"

Great customer service - stayed in touch throughout the entire process. Guided me through process and was just very considerate and proactive regarding any troubles I may encounter along the way.

18/09/2024

adriane lewis

5.00/5.00

"Beautiful customer service!"

The specialist that helped me (William) was super wonderful. They checked in with me, helped me make sure I understood the process of doing my impressions and even going as far as setting up a pick up for me to send my impressions back.

18/09/2024

SF

1.00/5.00

"I wrote in 3 times I finally got a…"

I wrote in 3 times I finally got a response because I said I wanted to cancel my plan because I didn’t feel comfortable anymore after reading more reviews. The aligners hadn’t shipped yet but I was told no. Customer service was horrible with timing. Its crazy because I had no problems getting responses when it was time to fit myself for the aligners. I was getting texts back immediately some times. So now im stuck paying for something I don’t want and weren’t given any options to even ease the situation

17/09/2024

alex

1.00/5.00

"Return policy"

I wasnt sure what exactly byte was so i bought the kit thinking it was just general liners anyone can use. I was wrong and can admit that was stupid of me, however i figured out i was wrong within an hour of my purchase and wanted a refund. My order hasnt been shipped during that time and contacted customer support, they said they cant do anything since its already been shipped.
I dont know it just seems like a weird policy especially that it hasnt been a full 24 hours let alone 5 hours when i bought it.
Its also very strange to me that you have to buy the kit before actually seeing or reading exactly it is or what it does. So i wasted money.

17/09/2024

Natalie Castanares

5.00/5.00

"Received the first Byte Aligners today"

Received the first Byte Aligners today. So far, so good.

17/09/2024

Dante sigona

1.00/5.00

"One of the worst experiences I’ve had."

One of the worst experiences I’ve had.
Byte ultimately left me with a crooked smile-Blamed me and told me if i wanted to fix it i had to pay roughly another 800. after trying to work with bite for two years-While they jerked me around on the phone and through email. They also managed to mess up my credit-Zero fault of my own. They claimed zero responsibility and after two years, left me with a crooked smile and a messed up credit score-After taking 4k+ of the money i worked hard for. Absolute disgrace.

17/09/2024
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