"Are they even a real business?"

There was no customer service response by telephone, WhatsApp, or e-mail for two days.
After completing my online purchase I even received an e-mail saying essentially, whoops, you owe us more money. Our prices have changed!
I had to put a stop payment on my cc.
After two days, I suddenly got a flurry of messages by WhatsApp and e-mail, apologizing and refunding my purchase price. I was still left concerned about how they would have handled a medical emergency if it had occurred. They explained that they had experienced computer problems and apologized profusely.

"I am waiting for a refund"

I am waiting for a refund. Their customer support is a mess and I am not sure whether I ll receive the refund . Will write detailed review once i get a refund. Travelner must refund immediately and not delay adding to customer’s disappointment. Will update my ratings on the basis of their support.


Update: after a series of mails with the team i was finally refunded my amount. I am taking away one star for the hassle i had to go through.

"Updated review"

Bought insurance through this company, they charged double more than it said on the website, when I was providing my bank details (update: I found out later that a price in big bold green font was not the final price and the final price was written in smaller font below). That is the biggest disrespect a company can show a customer and a huge red flag (update: I still agree with that).
Other than charging double, I have not received the product. The email that I received stated they need me to provide additional information by replying to this email (which was a no-reply email), so I am unable to do that. (Update: after contacting customer support, I was able to get the product for a cheaper price and got all the documents. Customer support was indeed helpful).
Update: I received the product at the end for cheaper due to the help from customer support, so I feel obliged to change my rating from 1 star to 3 stars. However, a company that deliberately tries to trick their customers and causes additional stress before travelling is not worth more than that.

"GOOOOOD PLEACE"

GOOOOOD PLEACE

"excellent customer services"

excellent customer services

"Great service"

Great service, excellent communication

"The efficiency and attention to detail…"

The efficiency and attention to detail is customer-satisfaction oriented.

"The company is doing well must try"

The company is doing well must try

"انها شركه رائعا وجيده جدا وصادقه"

انها شركه رائعا وجيده جدا وصادقه

"تسهيلات جيدة"

تسهيلات جيدة