"Everything was as promised"

Everything was as promised. Very easy to work with. I would recommend them to anyone.

"Excellent installation and service."

We were just about ready to order carpet when we took in water in our house and had to delay the order. But, when we were ready a month later, we got scheduled right away and the installers worked very hard moving furniture, laying the carpeting and finishing on time. It looks great!!! Minor problem (mine) is that we lost the sale by ordering later. Didn't even think about it at the time as we were dealing with flooding issues.

"My new tile floor looks amazing"

My new tile floor looks amazing! They did a great job! The whole process was very customer friendly. The office staff worked really well with my needs and made it as painless as possible on their end. Thank you

"What a great experience!"

What a great experience!! I never thought that buying carpet could be so pleasant. Perfect experience from start to finish. Something to be said about the warmth, genuineness, & personal pride in their work of a family owned business. We looked at other big store shops (Home Depot, Luna) before discovering this gem.

From the moment you walk into the store and are greeted by either Dan (the owner), Erin (his daughter), or Amanda (the manager), you feel welcome. Totally different vibe than the big retail carpet stores - at Carpet One Floor Decor they are laid back & not pushy. They aren't in your face & are simply there to help if you have any questions versus the uncomfortableness & pushiness you feel at other stores. They are incredibly knowledgeable & were able to answer any questions I had. I really felt that they cared & enjoyed the no pressure sale environment. They also didn't make me feel uncomfortable at all abt, like the other stores did, with my lower price point, as we were on a budget. Super friendly, genuine, & accommodating.

Their estimator, Al, was also super friendly & helpful when he came to our house to do the measuring for the estimate, offering any suggestions he could while we were trying to decide on which pad & carpet we wanted to go with. Everyone in this family owned business was just so incredibly nice & genuine. After selecting our carpet & pad, the final price was very reasonable and fair, and right in line with the other quotes we received. In going with Carpet One Floor Decor, we felt that we did end up getting a much superior carpet & padding for a very comparable price.

They were true professionals throughout the entire process. The installation went incredibly smoothly. They showed up on time, were incredibly respectful, cleaned up after themselves afterwards, & the finished product looked amazing. A great installation is just as important as the carpet, padding, & price. It was nice to feel 100% secure that the installation was going to go smoothly from doing my research & reading all the reviews online about Carpet One Floor Decor. None of the issues that I read abt online with some of the other companies.

Amazing process from start to finish. Thank you to the Carpet One Floor Decor family (Erin, Amanda, Dan, & Al) for an amazing experience. The carpet looks great! Will definitely use again. Highly Recommend!

"Carpet One did an amazing job"

Carpet One did an amazing job! The installer was fantastic and a great problem solver. All projects have their intricacies, and they were able to deliver a wonderful product. Store staff listened to our needs and found us the right laminate for our stage in life. Thanks so much!

"Good work on new basement carpet."

Good work on new basement carpet.

"We had a great experience"

We had a great experience! Someone came out right away to give a quote and then they met our tight deadline for installation. The carpet looks great!

"This is the best retail store for your …"

This is the best retail store for your remodel projects! The staff is professional, courteous , friendly and extremely helpful! And the prices are very competitive. I highly recommend them! Thanks for all your help and patience Erin!

"Have been a previous customer with …"

Have been a previous customer with Floor Decor Carpet One ...the reason I returned ! The staff is friendly, knowledgeable, and willing to take the time to make sure you will be completely satisfied with your purchase. Selection is very good, as is pricing. The wait was quick and the installers did a perfect job... including cleanup! Great company to do business with! Would definitely recommend and return.

"Happy happy"

Great quality with the hard wood we received. Workmanship was outstanding with the hardwood install and sanding of all our floors. Would highly recommend Floor Decor Carpet One. Thank you Dan.
Lonnie and Karon