"the wort company ever,waited 4 months…"

the worst company ever,waited 4 months for my tax rebate and after charges ended up with half of it,very rude e mails and very poor customer service,will be dealing with HMRC in the future ,avoid at all costs

"Absolute svammers"

Absolute scammers. They have sent tax return request to HMRC on my behalf without even notifying me and took majority of the tax return then issued me a cheque for £1. An absolute shambles. Avoid!

"This is scam surely"

This is scam surely? I saw something online about claiming for washing my husbands work uniform at home and how I could claim for it, I filled it out and got a tax rebate, then I got a letter saying I owed this company 80% of the rebate! I assumed was incorrect and ignored it, I then got a company called ‘debt collection bailiffs ltd’ calling me and writing to me saying if I didn’t pay up they would be coming round!! I am so disappointed in this and it scared me so much I just paid them, I don’t want anyone else to make the same mistake I did ** DO NOT USE THIS SHAM COMPANY!!! **

"Hiding behind various anon email…"

Hiding behind various anon email addresses, but the main guy's name is out there. Rude, illiterate customer service who won't own their failures.

"Don't use this company under any circumstances!!"

Please under no circumstances use this company. They are quite frankly the worst company I've ever come into contact with. Service is deplorable and whoever is in charge of the company has obviously authorised the staff to treat customers horrendously. Received a letter from them months after I've received a tax rebate demanding money. I had no idea it was anything to do with them as I've not heard anything from them in years. I've asked for signed proof and date of consent and they refuse to send me it and threatening court action if I don't pay. All I'm asking for is proof. I've asked for a subject access request and they won't do it saying I'm doing it maliciously lol. Don't touch this shower of conmen at all. Worst company ever. If I could award 0 stars then I would.

"Rude absolute disgusting customer…"

Rude absolute disgusting customer service told me I owed 335 for a service they said I had applied for within the last 2 months I asked for the original application and they sent it but it was dated 6th December 2023 not within the last two months as they stated and they would not even entertain answering this but as I recently got a small rebate from hmrc through hmrc directly they are saying I owe it to them and they are abusive threatening and totally disgusting will not sign emails so know who this abusive person is will not help and continue to be rude I am currently seeking advice from citizens advice

"Scam scam scam"

Scam scam scam, I try to cancel and they ignore me, don’t even think to do same mistake, totally scam company

"Do not use this company"

Do not use this company. They are fake! I had the letter come through to my address so like most people completed the form to then find out what it was like, fake and trying to con people out of money. So I cancel! When I cancelled I get a rude and insulting email back.

"WORST CUSTOMER SERVICE EVER…"

WORST CUSTOMER SERVICE EVER RECEIVED…AVOID

I told this “company” the details they have for me are not from myself and are fraudulent and i received back a very rude and threatening email back bringing up my personal financial situation. They left no name who the email was off and told me my email did not “warrant a response”
Disgusting and the most unprofessional company i have ever dealt with i strongly advise to avoid at all costs

"Avoid"

Best to avoid these people. If there services are genuine they cannot back it up with good customer service. Their initial letter to me did not have a contact number. After four months of waiting to hear how my supposed claim was doing, I heard nothing. Emailed them regarding this and was met with rudeness on an epic scale. Make sure you let HMRC know that these people are not your agents, or acting for you if you have previously allowed this