"Excellent work"

Excellent work. Very pleased!

"Nice and easy"

Great communication throughout and really pleased with the repair on my car... No fuss, just what you want really!

"Really good service"

Really good service, Caroline kept me updated throughout the time my car was in.

"Recent repairs at HighWycombe branch"

Just collected my car from HighWycome branch, having had a paint repair carried out. I’ve been very impressed by the service provided, notably the friendly and helpful staff and the quality of the work. Particular thanks to Lorena and Michael for their reception and handling of the repair. Overall, very impressed and will return for any work I need.

"Great comms."

Great comms.

"A month to long"

So for starters, I was text a few times with an "estimated date" of my car being finished. to me it was false information, I understand waiting for parts but I advised them not to text me again until my car was complete however I then received further texts causing stress.
secondly when the car was handed over I was left with 1 mile of fuel which if there hadn't of been a fuel station around the corner I would of had to use other resources to get my car filled up.
lastly, I was very happy with the majority of work however there was an alloy left off the front passenger side which was in fact damaged due to the accident that occurred, I was then told by your receptionist Caroline very bluntly that it wasn't in fact on the work order when it should of been, I also asked where my lock and wheel nut was in my car and before knowing the full facts was told they couldn't find it. I received a call 20mins later informing me that it was in the boot.
I was appalled by your customer service and lack of apologies having had the car over a month. There was a nice person I spoke to called Danika I believe so I would like to thank her for her politeness on the phone even though she could probably hear the stress in my voice.

"Good service"

Good service. Good communication.
Car returned repair quality excellent.

"Happy customer "

Really fabulous job carried out on my car. Helpful and kind staff who collected and delivered the car. Highly recommend.

"5* Customer Service"

Brandon is amazing, checks in regularly on status of repair, extremely helpful.

Not had to call up at all, courtesy car arranged & delivered when agreed.

Despite my car needing a repair A D Williams have put my mind at ease.

"Great service provided."

Great service provided.
Vehicle repair as good as new.
The only reason not getting 5 Stars is that I was unable to contact via phone numbers provided.