"Look after your existing players"

No issues with account, kyc etc and sports game selection is normally good (2 stars). My problems here are bonuses as an existing player, sports trading practices and the customer support. I think I'm in some sort of VIP program, the rewards are hit and miss and so are the comms, no personal contact ever. I can find casino/slots VIP info but nothing on Sports. The worst are the deposit bonuses as an existing player, I think I have an average bonus return of about 1.2%, which is pathetic really, they constantly use low volatility/low RTP slots as rewards no matter the level of deposits so shows the level of greed or level of inexperience in bonuses. Average deposit would be €20 which would be rewarded with the same free spins on the same game. Normally the win will be 0.20c/0.30c, i think the highest was about €1.20. I would win more on the general free spins promos then I would on a deposit bonus... They also reward deposit bonuses on their free bonus wheel...A few problems on games bring blown early at HT/FT and bets not being voided. Clearly states on the game page games are 90 mins (2*45 mins) so these bets should be void. The traders (if any) should be on top of these problems and if you have to raise any problems with customer service, god help you, the attitude shown to existing customers can be surprising. I'd go back if they got better staff and got their act together on bonuses for regular existing players. I'm guessing other players would be seeing the same problems so will move around again and see if things ever improve.

"Locks your account and refuses to pay out "

Locked me out of my account after winning money. Asks me to verify my identity, which I did and it’s telling me my ID is invalid.

I’m using a validate in date passport so who are they to say it’s invalid?

Support is useless and makes you feel like an idiot for contacting them.

I’ve forwarded a complaint about them to the gambling commission.

Due to this experience, I highly suggest avoid using as there’s a good chance they’ll just take your money and lock your account

"50 players in spin a win brasilero…"

50 players in spin a win brasilero getting lower and lower amount of players same with all playtech games take all segments pay one segment all to there favour

"This bookmaker is full is lies"

This bookmaker is full is lies, don't even try them.

They always put up the "no deposit" offer for 70 eur free bet, however you will only get 40 eur free bet and they will ask you to make a deposit of 10 eur and bet it in order to reveive the remaining 30 eur free bet.

They clearly have a different definition of no deposit offer, I don't understand how they can still operate in Ireland, I am going to lodge a complaint against them.

Shame on you Novibet

"I won free spins on a game called Greek…"

I won free spins on a game called Greek Gods, there were suppose to be 20 and the game gave me 11, not the first time something like this happens but the first time that I made a report to novibet, which of course they blamed me and did no investigation at all.

Stay away, plenty of other companies to subscribe who respect their valuable customers.

"Awful"

Awful - won’t provide the free bets and won’t allow you withdraw

"stay well away won 1350 and they…"

stay well away won 1350 and they wouldnt pay, customer service is useless, in their words hard luck.

"Novibet A Disgrace "

Pathetic Company,deposit funds let you bet then go to withdraw and they use the verification process against you I sent I'd of driver licence front and back proof of address from my mortgage holder who would actually own the house😀not accepted then bank statement not accepted, scam company PLEASE DONT BE FOOLED KEEP YOUR MONEY

"Scammers "

I signed up and deposited ten euro, it was taken out of my bank but hasn't shown on the betting balance! Customer service is not any help. I feel like this site is a scam!! I wish I read the reviews before I deposited!!

"The worst company in the world"

The worst company in the world. Scam people with bets and scam employers with fake benefits and other related stuff. THey hire irrelevant people for specific jobs; thats why they are so bad