"Stay Away!"

Holding money from me even though they have taken multiple times more . They are scammers have to be the worst betting site I have dealt with.

"Have you noticed all positive reviews…"

Have you noticed all positive reviews get a response from Novibet, not one response to negative comments. Does it tell you something. Make your own mind up. From personal experience, avoid at all costs.

"Appalling customer care policies "

Not the worst betting site out there, but their customer care is what brings this down to 1 star. What customer care do not allow you to speak to a supervisor when requested? I’m currently in a dispute regarding funds taken from my account which has been ongoing for months and not once have I been able to escalate the case where I could then be in touch with management/supervisors. Im confident the outcome will be successful on my end as their claims are baffling but it’s honestly so unprofessional the way their customer service is run. It’s of the mindset to be as blunt with the customer as possible in the hope they will go away. Was a very loyal customer until I won well and they made some crazy claims as to why I couldn’t have the funds. It’s a shame as these things can be very easily dealt with, without getting third parties involved.

"Joined novibet lastnight and I have to…"

Joined novibet lastnight and I have to say this is the best casino I have seen, verification was fast and straightforward, 600 withdrawal was in my account, great responsible gambling tools, 5 star

"SCAM SITE - DO NOT USE!!!"

REFUSE TO PAY OUT AFTER KYC COMPLETED.

Deposited €20 fine, they gave me the free bets I was due. Turned this into €100 in 'real money' after betting the free bets and winning.
Completed KYC verification, tried to withdraw my €100 to the same card I deposited with and am met with layers and layers of extra KYC needed.

Exactly the same as previous posters.

They have my Credit Card details, they have my Passport details, they have my Home Address and an Eir bill from this month to prove my identity.

Now they want paper confirmation of my mobile phone number, and a photo of me holding my passport.

I am now worried about the amount of information about me this scam website has and wonder who they will sell it to for identity theft.

I should have read the reviews on here before opening an account.

In the past I have used Bet365, SkyBet, Paddy Power, LiveScore Bet and BetVictor, and never had a problem with any of them.

It seems this company and also Tonybet are twinned as scam betting companies to gather information on people.

AVOID and do not send them any documents.

I'm down €100 (well me original €20 deposit really), that's no big deal, but these dodgy c*nts having my identity documents is a lot more worrying for me.

"They decided to cancel winnings around…"

They decided to cancel winnings around 5k euros claiming wrong odds with no further explaination . True thives . Avoid them at all costs!

"DO NOT SET UP AN ACCOUNT!"

DO NOT SET UP AN ACCOUNT!

They use false advertising to get you to sign up by offering €70 worth of free bets.
This is not true.
I signed up and you do not get €20 instantly.
So I deposited €10 and placed a bet which by the promotion poster you should receive €50 worth of free bets as a new customer.
Contacted the support and received €5 free bet.

DO NOT FALL FOR THIS !!

"I do not understand all the negative…"

I do not understand all the negative comments.
This is an excellent site with loads of offers daily.
Live Chat is efficient. Withdrawals are really quick, a couple of hours usually even at weekends.

"SCAMMERS"

Please avoid these. Absolute scammers. Won 631 and wouldnt pay me. Deactivated my account and kept my winnings. Avoid at all costs

"Please avoid this place - scam site"

Please avoid this place, they are a scam, do not make the mistake many of us reviewing this casino have done. They do not pay, ensure you lodge a complaint with the gambling commission as well to get them prosecuted. They are the worst to deal with, you’re basically talking to a bot and you will not get a result or pay out.