"You will not find a better opticians"

You will not find a better opticians. Mr Puri is professional and excellent in what he does. The whole team is very friendly and welcoming and they really do take care of you. High quality care and highly recommend

"Cant thank this opticians enough"

Cant thank this opticians enough. Really good service always make me feel very welcome and not rushed. Eye test is so in depth would not go back to the high street chains now. The lovely ladies always help me choose glasses and I never feel pressured to buy. They help me find nice frames but within my small budget. I even get my glasses really quickly within a week. When I broke my frame they replaced it free of charge. I would recommend to anyone wanting high quality personal service.

"Overprice and unprofessional"

Overprice and unprofessional

I visited chase eye care cost £520 for eye test and 2 pairs of glasses that I could have brought £150
Very pushy sales staff

They even made me wait a week for my eye prescription and only gave it to me because I demanded it

Please stay away from them

"Me and my family always use chase eye…"

Me and my family always use chase eye care now after a bad experience at specsavers. The atmosphere is completely different when you walk in, really friendly, even got a cup of tea while I waited. The optician was really friendly with my son, really made us feel relaxed. The girls when picking glasses were brilliant really chatty and catered to our needs. Couldn’t be happier with my experience there.

"I never leave a bad review but I’ve had…"

I never leave a bad review but I’ve had to..I took my aunt to the shop in High Green with cataract symptoms :cloudy vision etc, and generally poor vision which as an 84 year old widow and profound deafness left her more vulnerable. We were encourage to pay £90 for a more in depth test and then we’re told that she didn’t need cataract surgery and that in fact she might go blind as there are risks attached, so stick to glasses. I mentioned she is deaf, he rudely kept addressing me and not my aunt the patient whom he should have shown more patience and respect to. He wouldn’t give us a copy of the in depth test as it was ‘confidential!’😂 even though she is the patient! My aunt left upset, dissatisfied and robbed of £90.. I since went to a top eye surgeon who examined her, explained she did have bilateral cataracts that in areas were quite thick and explained that without surgery her eyesight would continue to decline. Chase eye care reluctantly gave a referral ( which we didn’t really need) and my consultant never did receive a copy of the eye test!! My conclusion was that chase eye cares’ motivation was purely monetary as she would have needed stronger and stronger glasses!?. Thankfully she has now had very successful surgery and her vision is astounding, she genuinely has better than 20/20 vision remarkable for her age.. Do your homework and maybe try Kelchers or David Arthur both of whom have an amazing reputation and respect within the industry.

"A relaxed, friendly and helpful experience."

Have been going to chase eyecare for a number of years now, unlike a couple of the reviews here, I have to say I found my experience to be the total opposite . Myself and my husband first went to see Mr Puri roughly four or five years ago, we had standard eye tests, and then we both had the scan at the back of the eye, and we are very glad we did. My husbands scan showed diabetic bleeds in both eyes, Mr Puri, showed us the scans and explained everything to us, he referred my husband to a clinic at Burton hospital. Where he has been under their care since. We go once or twice a year, at the moment twice a year due to changes in my eyesight, and i have to say I'm happy with our treatment there. The new revamp is lovely, and all done by the hardworking staff, who work as a team, I went with my husband a couple of weeks ago for check ups, my husband needed new lenses, they did not push him to have new glasses, and as he likes the frames he already has, he just had the new lenses placed into this frame, nothing was hard sell…. I wanted new glasses, I’m always wanting to have a couple of pairs I can change, what woman doesn’t, but once again, I wasn’t forced into having new glasses, it was my choice. The new system was wonderful, a drink, sitting in new chairs and having frames they thought would suit for me to try on, brought to me, instead of me looking through racks of frames and just getting more confused, it was relaxed, and the staff are wonderful. It’s a whole new experience, less NHS, more boutique, the prices of the frames vary from designer to budget, there’s something for everyone, I can only speak for ourselves, the service, professionalism, and friendliness of the staff, make it a place we keep going back to.

"Absolutely fantastic team"

Absolutely fantastic team.
Always had multiple sets off glasses now only have one.
Can’t thank all the team at Chase Eye Care enough.
Will 100% only be using them in the future.

"Highly recommend"

Highly recommend. Very knowledgeable and friendly with a great choice of glasses that where actually cheaper than other places in Cannock. Felt like the staff had time for me as a person and I wasn’t just a number or rushed into buying unlike when I went to a major retailer in the town.

"Both myself and daughter have our eyes…"

Both myself and daughter have our eyes tested here. All I can say is what a fantastic experience. Lovely relaxing atmosphere nothing like specsavers. All staff are so caring and considerate. We both chose glasses so quickly with the help of the ladies and they are beautiful frames can’t get over the quality. Can’t wait to go back next time.

"My first encounter with chase Eyecare I…"

My first encounter with chase Eyecare I was referred to this opticians for an emergency appointment. Mr Puri was very professional and advised a course of treatment.
I have since returned a month later and they have had a revamp. My whole experience was very relaxed, the staff were exceptional and I couldn't fault their service. Again saw Mr Puri who provided a very thorough test of my eyes. I was then met by a lady who listened to what I needed and she hand selected frames for me that were within my budget. The choosing of glasses was very smooth and easy (which I haven't experienced before). Thankyou team.