"great customer advisor at other end of…"

great customer advisor at other end of phone, all sorted easy peasy, thank you

"Slow to pick up the call but quick to…"

Slow to pick up the call but quick to resolve the issue once in contact

"Dan was very patient and had a sense…"

Dan was very patient and had a sense of humour that l liked

"Query Answered and Action Implemented"

The gentleman I spoke to answered my query and then changed my telephone options for me. He was very courteous, friendly and quite definitely helpful.

"Guy was friendly and very helpful"

Guy was friendly and very helpful

"Avoid like the plague absolute abysmal"

Avoid like the plague absolute horrendous customer service.

The never informed me of a price rise upon coming out of a two year contract. Literally doubled our price we disputed meanwhile we resigned up with OneBill for £19.00 +vat and they carried on to pursue with taking the uncontracted rate on the account so direct debit was cancelled until it was cleared up and then they charged late payment and manual payment fees which was all due to their incompetence.

And today we have now been informed our internet has been turned off as a new supplier has apparently taken over the line which again is not true.

This has now left my business with no internet or phone line for 10 days which is completely unacceptable and agin costing money

"Excellent service from Jake today"

Excellent service from Jake today, who is very patient whilst we try to eliminate the problem with my Internet service

"I would recommend Onebill telecom to any small business"

Firstly speaking to someone in a UK call centre makes all the difference. Both members of staff were knowledgeable about the products and what was available to us. Helpful, polite and
willing to go above and beyond to assist and resolve my query.
Thank you Delcie for making this call easy.

"Arun was so helpful today"

Arun was so helpful today. He helped me with everything I needed. Definately would recommend.

"Very good response thankyou"

Very good response thankyou