"Terrible experience"

Terrible experience. I ordered a jacket for my son which they said would arrive within a few weeks. Three months later I still have not received the package and they said its not thier problem since th USPS was supposed to hav delivered it. The goods are shipped from China which they dont disclose when you purchase the item and I only found out because I got a notification from Chinapost. Absolutely unreliable.

"I was duped."

Purchased what was advertised as travel sized bottles of hand sanitizer for $30.00, and waited over two months for them to be delivered. When they finally arrived, I found they are disposable, one time use packets that have nothing but Chinese writing on them. Emailed customer service and was told I could return them for a refund, but I would once again be responsible for the shipping costs. Crap service for a crap product from a crap company.

"I have ordered a thermomater thinking…"

I have ordered a thermomater thinking it was from illinois . tracking shows coming from china .This company hasnt reached back out i would like a full refund and cant reach anyone . i will open a case with pay pal against them because they choose not to make good

"Horrible customer service"

I placed an order on 3/31 and still haven't received anything. I received an email from their support 11 days ago offering a credit on their site. I don't want a credit, I want a REFUND! I have been trying for over a month to get this resolved!

"I placed an order literally 4 1/2…"

I placed an order literally 4 1/2 months ago. They took my money immediately, but I have yet to receive my order. I have emailed customer service multiple times and get nothing. I haven't even receive a tracking number yet. Scam company don't do; it but American! I WILL NEVER BUY FROM THEM OR OVERSEAS AGAIN THEY SCARED ME!

"One Star is way too high!!!"

One Star is way too high!!!! Ordered three items 2 1/2 months ago n April 2020. Never received them, giving me ridiculous run around forever so I asked for a refund and they said it would have to come from PayPal not them and I don't even use PayPal . Total rip off artists. DO NOT BUY ANY THING FROM THEM EVER!!!

"Complete scammers"

Complete scammers. So many people have the same story. I placed a large order in the beginning of April. Their site said in stock and shipping in 2-3 days. A couple weeks later I got phony tracking numbers from China and then another email a few days later showing the items were delivered to another state. These tracking numbers were phony. Then they said they sent someone else’s tracking info by mistake and items would be received any day. Two months later nothing and then they stop responding.

"If I could not give a star I would.."

If I could not give a star I would... I orded my items over 2 months ago and still have not received my items . You can't speak to a rep when you call the 866 number. And when sending emails all they say is sorry. I requested a refund and they state your items have been shipped still waiting.... DON'T ORDER FROM HERE.... I WANT MY MONEY BACK.... MY REFUND... IF THIS IS EVEN A REALLY COMPANY....

"SCAM"

If I could give in no stars I would! I never received my items! Once I told them to give me a refund they never got back to me! They are a rip off! Don’t buy off this site, they’re a scam!

"Placed two order with them 4/4/20"

Placed two order with them 4/4/20. Finally got the first one last Tuesday. Second one was hand sanitizer which showed up yesterday. Ordered a three pack and one came in a plastic bad which had been opened and was half gone for 39.99. They don't tell you the stuff is coming from China when you order it either. Will never use this company again! Filed complaints!