London Vision Clinic

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898 reviews
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Customer Reviews about

London Vision Clinic

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Kevin

5.00/5.00

"Seeing is believing!"

The professional, friendly and beautiful premises of the clinic make it a very memorable occasion. It is 5 start treatment, a must!

21/02/2025

Ms Karen Dixon

4.00/5.00

"Final check up"

A lot of time waiting around

21/02/2025

Wiktoria Kucharska

5.00/5.00

"Great service "

Great service , the whole team really friendly and made me feel very welcome every time I attended . The LASIK surgery was great , pain free and amazing aftercare . Got me 20/20 vision . Best decision ever .

21/02/2025

Mark

4.00/5.00

"While I was mostly happy with the outcome of the surgery, the bedside manner of my surgeon, Prof Dan Reinstein, left a bit to be desired."

While I was mostly happy with the outcome of the surgery, the bedside manner of my surgeon, Prof Dan Reinstein, left a bit to be desired.

Let’s start with the good: The surgery itself was a pleasant experience, the outcome of my surgery was good, the recovery was quick & easy, the reception staff were very responsive to email & phone calls and the clinicians have been very helpful during my in-person visits. My optometrist Emma Brandon was also lovely & helpful.
My surgeon Dan Reinstein, was a mixed experience. I am sure he is very skilled, and his bedside manner was good during the surgery itself. However he was quite condescending during our appointments, dismissing many of my questions & several times feeling the need to inform me that he “knows more than me” without any prompting.
The clinicians said to email or text them with any questions I had but never responded to the emails or texts I sent with questions.
I also had some conflicting instructions by the optometrist & the surgeon on what to do during recovery which was a bit confusing.
Finally, I went to a third-party optometrist after my final 1-year post-surgery checkup and they mentioned that I should consider wearing glasses for computer use, as I am very slightly long-sighted now & still have an astigmatism. This wasn’t mentioned to me by LVC during my final follow-up with them.

15/02/2025

Mark Walbran

4.00/5.00

"While I was mostly happy with the outcome of the surgery, the bedside manner of my surgeon, Prof Dan Reinstein, left a bit to be desired."

While I was mostly happy with the outcome of the surgery, the bedside manner of my surgeon, Prof Dan Reinstein, left a bit to be desired.

Let’s start with the good: The surgery itself was a pleasant experience, the outcome of my surgery was good, the recovery was quick & easy, the reception staff were very responsive to email & phone calls and the clinicians have been very helpful during my in-person visits. My optometrist Emma Brandon was also lovely & helpful.
My surgeon Dan Reinstein, was a mixed experience. I am sure he is very skilled, and his bedside manner was good during the surgery itself. However he was quite condescending during our appointments, dismissing many of my questions & several times feeling the need to inform me that he “knows more than me” without any prompting.
The clinicians said to email or text them with any questions I had but never responded to the emails or texts I sent with questions.
I also had some conflicting instructions by the optometrist & the surgeon on what to do during recovery which was a bit confusing.
Finally, I went to a third-party optometrist after my final 1-year post-surgery checkup and they mentioned that I should consider wearing glasses for computer use, as I am very slightly long-sighted now & still have an astigmatism. This wasn’t mentioned to me by LVC during my final follow-up with them.

15/02/2025

Jay

5.00/5.00

"I am very impressed"

I am very impressed! From the first phonecall to my latest check-up (yesterday) the experience has been great. Communication with the Clinic was excellent, and I was kept well informed all the way through. I was, of course, a bit nervous at the prospect of laser treatment, but the team removed all the fear! Surgery went great, thanks to Prof. Reinstein, and I now am proud to have perfect vision! :-) Life-changing result! Thanks LVC!

14/02/2025

Bridget Taylor

5.00/5.00

"Always outstanding professional service…"

Always outstanding professional service and check. We just love coming to the clinic, we feel like part of the family. Everyone is super friendly and welcoming.
Professionally we could not be in better hands.
Thank you guys, fabulous team :)

06/02/2025

Locanda on the Weir

5.00/5.00

"Do not hesitate for one second"

From the first appt to my 2 month check up yesterday, nothing short of a 10 out of 10 for professionalism, kindness, cost and the results, oh my word what a joy to read tiny ingredient lists on the back of jars once more! The small things are what make life great.

06/02/2025

Richard

5.00/5.00

"A highly efficient and friendly service…"

A highly efficient and friendly service throughout the various visits with the results achieved exactly as I was told.

05/02/2025

Nigel Bremner

5.00/5.00

"Highly recommend"

I was extremely well informed about what my procedure was going to involve and felt throughout that I was in the safest of hands. The procedure was painless and my recovery afterwards was quicker than I anticipated. The improvement in my sight was noticeable within a matter of a few hours and has continued to improve. I'd highly recommend the LVC.

31/01/2025
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