"they were supposed to send me an…"

they were supposed to send me an unlocked phone, but it was not. sent me the wrong plugs and cords. paid good money on screen protector and data transfer and they are not interested in that at all. Will not use them again or recommend them

"Don’t buy from them they report your…"

Don’t buy from them they report your phone stolen after 5 months and then your phones a paper weight and they won’t do anything about it

"Disappointed "

I paid for a very good graded phone and I received a port clogged dented and paint chipped phone that’s really rated fair at best.

"The shipment has arrived in time"

After some anxiety from my side, the shipment arrived at my front door in time. There were glitches that made believe that the delivery would be late, but all went well. Faster communication with Loop in times like these would be good. Thank you for a good deal!

"Phone does not seem to be unlocked"

Phone does not seem to be unlocked. It will not connect to my carrier...

"Like brand new "

Got 2021 MacBook pro 16 and it came like new. Very happy!

"Great price"

Great price, excellent service, would definately buy from again!

"Completely Useless"

Completely Useless. So I ordered a refurbished MacBook Pro from these guys (through Back Market). It arrived DOA with a dead battery incapable of holding a charge. Returned/exchanged it and received a different one with the same exact problem. Now I’m waiting (less than patiently) for a refund. This seller is completely useless and can’t even perform a simple check (like turning the device on to see if it works) before shipping.

"The computer seems to be exactly what…"

The computer seems to be exactly what was promised, a pristine 2021 MacBook Pro. I would have liked to have seen an original charger with it but the aftermarket charger that was included, seems to work well.

"NEVER BUY FROM HERE!"

NEVER BUY A PHONE FROM HERE AGAIN!

I recently put a brand new Bluetooth radio in my vehicle with Apple CarPlay. I work hard for my money and want to enjoy my liberties in life. My phone, however, would not connect to this CarPlay. I figured it was my car the entire time. For weeks, I began to send my car back and forth, to and from the place I got the work done for my Bluetooth radio. By the time they figured out it was my phone, I wanted to get a full refund on the phone I had just purchased. By this point, it had been past 90 days, and I was not able to receive a full refund. The only solution was to send a phone back without a replacement so I could be sent another one. I don’t know about y’all, but I bought a phone because I NEEDED a new phone, not because I wanted one. They expected me to have a “backup” phone as I waited for a new phone. They will not, however, send me a phone if I don’t send them the defective one they sent me back. I cannot transfer my stuff over to my old phone because it only holds 64 gigs of storage as the one I have now holds 256 gigs. Even if I wanted to, I couldn’t transfer back to my old phone (a 6s) due to the fact it simply cannot hold the amount of storage I have put on the new one. I am very dissatisfied with my purchase with still no resolution, so to save y’all some time and money, I would never purchase an item from here again. I am now out $700 with a cheap ass phone and charger. That’s also another thing. The charger recently broke after not even a year of owning the phone. Please listen to me when I tell y’all this. I’m not just blowing smoke. I’m trying to help people who work hard for their money to not make bad financial decisions like I have by purchasing a phone from Loop Mobile.

PS. Fix your customer service hotline. Nobody answers the damn phone. I couldn’t get anybody on the phone for weeks. Horrible business, horrible customer service.